Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5405 E State St in Rockford offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
313 reviews
5 stars
167
4 stars
76
3 stars
35
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Zavier and Chad for their exceptional service.
Product Availability
While some customers found the store had what they needed, others reported issues with parts being out of stock or having to order items.
Mixed Experiences
Feedback varied significantly, with some customers experiencing excellent service while others reported rude or unhelpful staff.
Pricing Concerns
Several reviews mentioned that prices were higher compared to competitors like O'Reilly and AutoZone.
Store Cleanliness
Customers generally noted that the store was clean and well-organized.
- CMCurt MNov 5, 20255.0Had what i needed
- CWCayden WarsawAug 11, 20255.0The customer service was great!
- SSSteveJun 28, 20255.0I had a great experience at Advance Auto Parts in Rockford, Illinois. Zavier helped me find the parts I needed for my vehicle, and he did it with zero attitude — which really stood out. He was patient, knowledgeable, and gave helpful feedback the whole time. It’s not every day you come across customer service like that. Big thanks to Zavier for making the whole process smooth and stress-free!
- JHJaydon HowardJun 28, 20255.0Your employee Zavier is great with assisting customers got me and a few other in and out with no problems
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and services does Advance Auto Parts at 5405 E State St in Rockford offer?
Advance Auto Parts offers a wide range of automotive aftermarket products including batteries, oil filters, motor oil, brakes, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits. They also provide free services such as battery testing, battery and wiper installation with purchase, engine code scanning, and battery and oil recycling.
Does Advance Auto Parts install car batteries purchased from their store?
Yes, Advance Auto Parts provides free installation of car batteries purchased at the store. Exclusions may apply.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and used batteries for free. Exclusions may apply.
Do team members at Advance Auto Parts check or charge car batteries?
Team members can test the health of your battery and install replacement batteries for free with purchase, but they cannot charge batteries. Battery testing and installation are available at most locations. Exclusions may apply.
What are the payment options available at Advance Auto Parts?
You can pay using American Express, Cash, Check, Discover, MasterCard, and Visa at this location.
What are the store hours for Advance Auto Parts at 5405 E State St, Rockford?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer any discounts?
Yes, they offer a 10% military discount for active duty and veteran service members.
What nearby dining options are available close to Advance Auto Parts in Rockford?
Panino's Italian Restaurant and Tom and Jerry's Restaurant are nearby. Customers can enjoy Italian cuisine or fast food and burgers before or after visiting Advance Auto Parts.
Are there automotive repair or maintenance services near Advance Auto Parts?
Yes, Havoline Xpress Lube - Rockford, Grease Monkey, and Rockford Glass are nearby automotive service providers for oil changes, repairs, and auto glass services.
Where can customers find shipping and courier services near Advance Auto Parts in Rockford?
Customers can use the UPS Access Point locations nearby for courier and delivery services, making it convenient to ship or pick up packages while visiting the area.