Advance Auto Parts

4.1
286 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2715 11th St in Rockford offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2715 11th St, Rockford, IL
61109, United States

Hours

Reviews

4.1
286 reviews
5 stars
159
4 stars
56
3 stars
29
2 stars
15
1 star
27
  • FF
    FAFO
    Sep 13, 2025
    1.0
    If I could give zero stars based on the way they treated me and my son in law on 09/12/2025, We were the only Blacks in the store and they ignored us all while we were there they helped the white person while we stood there as he (the clerk) was giving him ( the white man) 101 on the brake line he bought, which was totally unnecessary, then after that wait he left us standing there and went in the back! then my son asked the girl that was there a question and she totally ignored him and looked him dead in his face and walked away! The one Hispanic guy in line with us said damn that was rude!, and I replied it don't matter cause what ever they do won't change anything or whine back the hands of time! They ( the people working there), were all light skinned Hispanic people. to top it off, I asked the older Hispanic guy about some codes that I wrote down with the numbers and what they meant, because I was going to purchase the parts to fix them and he told me they don't do that and he is not a mechanic! mechanic? I asked I know what they meant just needed to know if they had the parts available! With your already struggling empty store you need to hire more friendly professional people who don't take what is happening to their people out on people who look like me! No training will help racism, when it is deeply embedded in them!
  • MC
    Montwain Carter
    Aug 26, 2025
    5.0
    Juan was a great help. Absolute professional!!!
  • NR
    Noel Rodriguez
    Aug 23, 2025
    5.0
    Dennis very good every time i go 11th street i always get my right parts the first time
  • MM
    Mama Marley
    Aug 2, 2025
    5.0
    Dennis was Great , He helped me soon as I got there With No hesitation very Kind And Sweet ❤️ Very Respectful Had no issues
  • AT
    Anthony Turman
    Aug 2, 2025
    1.0
    This store is a joke they sell you parts you try to parts on and come to find out it's a wrong parts and then when you try to take it back to get the right part or get your money back they don't want to do it because it got dirty while you were trying to put it on if they would have sold me the right part in the first place I wouldn't have had to go back I wouldn't recommend advance Auto parts to anybody and I've worked in the automotive industry

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*