Brand Certified
Advance Auto Parts
4.1(288 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
2715 11th St, Rockford, IL
61109, United States
Certified by Advance Auto Parts • Mar 01, 2026
(815) 395-1149
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/il/rockford/2715-11th-st
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2715 11th St in Rockford offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
4.1
288 reviews
5 stars
160
4 stars
56
3 stars
29
2 stars
15
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Product Availability
Customers reported issues with product availability and receiving incorrect parts, leading to frustration with returns and exchanges.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific staff members, particularly Dennis and Joseph, who provided excellent service.
Store Environment
Feedback on the store environment was mixed, with some customers noting cleanliness and organization, while others described unpleasant experiences and poor treatment.
- FSFix It Shop!Feb 9, 20265.0Always the better choice for parts ... Simple fast easy to shop...
- JPJoana PerezJan 29, 20261.0The lady answer the phone put me on hold for more than 20 min. UNACCEPTABLE!! 01/29/26 2pm never answered.
- FFFAFOSep 13, 20251.0If I could give zero stars based on the way they treated me and my son in law on 09/12/2025, We were the only Blacks in the store and they ignored us all while we were there they helped the white person while we stood there as he (the clerk) was giving him ( the white man) 101 on the brake line he bought, which was totally unnecessary, then after that wait he left us standing there and went in the back! then my son asked the girl that was there a question and she totally ignored him and looked him dead in his face and walked away! The one Hispanic guy in line with us said damn that was rude!, and I replied it don't matter cause what ever they do won't change anything or whine back the hands of time! They ( the people working there), were all light skinned Hispanic people. to top it off, I asked the older Hispanic guy about some codes that I wrote down with the numbers and what they meant, because I was going to purchase the parts to fix them and he told me they don't do that and he is not a mechanic! mechanic? I asked I know what they meant just needed to know if they had the parts available! With your already struggling empty store you need to hire more friendly professional people who don't take what is happening to their people out on people who look like me! No training will help racism, when it is deeply embedded in them!
- VCVirginia CortesFeb 24, 20205.0Always giving you a good advice
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts in Rockford offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Can Advance Auto Parts install my car battery if I purchase one from them?
Yes, Advance Auto Parts will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries free of charge. Exclusions may apply.
What are the store hours for Advance Auto Parts at 2715 11th St, Rockford?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup in Rockford?
Yes, Advance Auto Parts offers curbside pickup service.
Is there wheelchair accessible parking and entrance at Advance Auto Parts?
Yes, the store has wheelchair accessible entrance and free wheelchair accessible parking.
Are there any nearby places where I can grab a meal before or after visiting Advance Auto Parts?
Yes, nearby you can find Cheezys Grilled Cheeses, John’s Restaurant Pizzeria & Steakhouse, Papa John’s Pizza, and Villa Di Roma for dining options.
Can I combine a visit to Advance Auto Parts with other services nearby?
Yes, nearby services include the UPS Access Point for shipping, Associated Bank for financial services, and several car dealers like S&H Auto and Infinity Auto Group LLC for vehicle purchases and parts.
What automotive repair services are available near Advance Auto Parts?
Nearby automotive repair services include Firehawk Auto Service, Don Julian Motors, and Jokkers AUTO BODY, which can complement your visit for parts from Advance Auto Parts.
Brand Certified Facts from Advance Auto Parts
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Certified March 01, 2026Yext Knowledge Graph
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