AutoZone Auto Parts

4.2
238 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Riverside #2541 in Riverside, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Riverside, IL or call us at (708) 442-6770.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1980 Harlem Ave, Riverside, IL
60546, United States

Hours

Reviews

4.2
238 reviews
5 stars
154
4 stars
34
3 stars
18
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by staff members like David, Shaunda, and Milo, highlighting their professionalism and willingness to assist.

Product Availability

Customers noted that the store often has the parts they need and provides helpful guidance in selecting the right products.

Mixed Experiences

While many reviews were positive, some customers reported poor service experiences, including long wait times and unhelpful staff.

Installation Services

Several reviews mentioned the convenience of installation services offered by staff, which enhanced the overall customer experience.

Management Issues

There were complaints regarding management's handling of customer issues, particularly in relation to returns and customer satisfaction.
  • EG
    E Gonzalez
    2 days ago
    5.0
    Fast service. Management is pleasant.
  • NH
    Natalie Hudson
    Oct 13, 2025
    5.0
    Outstanding Customer Service by David! I had an exceptional experience at the AutoZone in Berwyn on Ogden Avenue thanks to David. From the moment I walked in, he exuded professionalism, patience, and a genuine commitment to customer satisfaction that is rare to find these days. David not only helped me identify the correct brake light for my vehicle, but he also went above and beyond by assisting me in removing the old hardware and ensuring the new one was installed properly. He didn’t just point me in the right direction—he stayed with me throughout the process, making sure I fully understood each step. His expertise, attentiveness, and willingness to go the extra mile transformed what could have been a frustrating errand into a smooth, stress-free experience. It’s clear that David takes great pride in his work and truly cares about his customers. Employees like him represent the very best of AutoZone’s values and deserve to be recognized. His exceptional service, product knowledge, and dedication to helping others make him an invaluable asset to the company. I sincerely hope management takes note—David has absolutely earned the kind of recognition and advancement that his performance reflects.
  • JK
    J Kzas
    Sep 11, 2025
    1.0
    I just came from autozone that is in 19 and Harlem Ave Riverside Illinois i want to buy a 274 dollar battery and the person that was there told me that he can’t change it because he needs to remove the metal that is holding the battery…. Unbelievable just couple screws never go back to buy something in that store
  • BP
    bernard powell
    Aug 19, 2025
    5.0
    Most of the time they have the parts I need they're always very helpful
  • ML
    Monch Latallade
    Aug 15, 2025
    1.0
    How is the machine to scan always down?! Worst autozone. Go to advance auto on cermak better customer service

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Riverside, IL?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides in-store pickup and same-day delivery options for customer convenience.