AutoZone Auto Parts

4.2
206 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Grove Ave in Rantoul, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rantoul, IL or call us at (217) 892-2206.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1424 E Grove Ave, Rantoul, IL
61866, United States

Hours

Reviews

4.2
206 reviews
5 stars
118
4 stars
44
3 stars
21
2 stars
9
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

While most customers found the store had a good selection of parts, some experienced issues with incorrect parts being provided or availability not matching the system.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in certain instances.

Pricing

Customers noted that prices were higher compared to competitors, but many felt the quality of service justified the cost.
  • JH
    Jim Heater
    Dec 7, 2025
    5.0
    I had a return of a blendoor actuator. The young lady that processed the return was very friendly and helpful.
  • SL
    Stephanie Lacross
    Aug 9, 2025
    5.0
    My boyfriend and I were driving back home to Michigan and needed a wheel bearing and the young lady and older gentleman that were working were absolutely the best people I've ever met in a auto parts store... They were so helpful and hospitable... We spent 3 hours in the parking lot and it as bad as that was, we couldn't have asked for better service!! They absolutely saved our day and our trip!! We couldn't have done it without them... So thank you again so very much!! You guys are doing an amazing job!!!
  • JH
    Jonas Hutcherson
    Aug 2, 2025
    1.0
    The Urbana location did not have the part I needed so they called this location (rantoul) to see if they had the part. They said they had the part so I picked it up, got to my house only to realize they gave me a rear caliper. Not a front like I needed. I called to let them know and asked if they had the front in stock. Once a again they told me they did. When i got there the lady tried doing a core charge return not a full return. Then when i explained the situation yet again, she told me they actually didn’t have the part. I live 25 minutes away. Completely wasted time and money. Could’ve simply went back to the shelf to physically see the part instead of guessing if the system was right. Very frustrating. Going to Oreilys from now on
  • LJ
    Lory Johnson
    Jan 9, 2021
    4.0
    Very knowledgeable and helpful employee. Put my front light bulb in for me in freezing wind.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Rantoul, IL?

AutoZone Auto Parts in Rantoul, IL is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 7:30 AM to 7:00 PM, and Sunday from 8:30 AM to 6:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for your convenience.