AutoZone Auto Parts

Reviews

• JH

  Jim Heater

  Dec 7, 2025
  5.0
  I had a return of a blendoor actuator. The young lady that processed the return was very friendly and helpful.
• GN

  Glen Netherton

  Oct 30, 2021
  5.0
  Very friendly and helpful
• RM

  randy martin

  Jul 17, 2018
  4.0
  Good place to get Car parts
• SK

  Sean Kelley

  Apr 21, 2015
  1.0
  I had a horrible experience at Autozone today with a not so bright clerk and his manager. My grandmother bought a part and had it installed and a local shop. When I scanned the car myself it was showing the same part as being defective. Note it was a remanufactured part which as we all know Autozone is not the best for electrical components. When I stated I wanted a refund unless they had a new one in stock the clerk went and pulled another REMAN part. I stated again that I asked for a new one and was told it would be 2 days to get it. I then asked for a refund at which time I was told they don't do refunds only exchanges. However, my receipt clearly stated that the warranty allowed me to get a replacement part or refund. Once I brought that to the manager's attention he told the clerk, "just give him the money" in a hateful tone. So not only does my Grandmother have to go another day with no car, she is out $40 she paid a shop to put on a defective part and the manager said that is not there problem and there isn't anything they can do about that. Which I know is a lie because I have dealt with other Autozones in my 20 years as a ASE certified mechanic and they have credited labor back to customers before due to their defective parts. I have bought a great deal from this Autozone in the past and have never had a problem at all until today and am highly disappointed in how the clerk's attitude, as well as the Manager's attitude was toward me and the situation.

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