Shottenkirk Toyota of Quincy

4.6
1331 reviews

About

Toyota DealerOil Change Service StationUsed Car DealerCar Leasing ServiceTruck DealerCar DealerUsed Truck DealerAuto Parts StoreAuto Repair Shop
At Shottenkirk Toyota, we are your one-stop-shop for all your automotive needs. Whether you're in the market for a brand-new Toyota, a quality used car, or need reliable auto repair and maintenance services, our team is here to help. With a wide selection of new and pre-owned vehicles, competitive pricing, and a hassle-free buying experience, we make it easy to find the perfect car for. Plus, our certified technicians are here to keep your vehicle running smoothly with routine maintenance and expert repairs. And if you're in need of genuine Toyota parts or accessories, our parts department has you covered. Come see us at Shottenkirk Toyota in Quincy today and discover why we are the trusted choice for all your automotive needs.

Location

Shottenkirk Toyota of Quincy
5333 Broadway Street, Quincy, IL
62305, United States

Hours

Reviews

4.6
1,331 reviews
5 stars
1,113
4 stars
94
3 stars
28
2 stars
19
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and accommodating staff, highlighting their professionalism and willingness to assist throughout the buying and service processes.

Efficiency

Many reviews noted the quick and efficient service, with customers appreciating the promptness of appointments and the speed of vehicle servicing.

Sales Experience

Overall, customers reported positive experiences during the car buying process, with several mentioning the ease of transactions and the helpfulness of sales staff.

Service Quality

The service department received high marks for thoroughness and quality, with customers feeling well-informed about repairs and maintenance.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding communication issues and dissatisfaction with certain sales practices.
  • MH
    Mycah Hoaglin
    2 days ago
    5.0
    Valya was awesome. Got me an alternative to what I came in looking for when it had already been sold. Mindfully picked it out based on what I wanted my payment to be and what I liked in the others.
  • JI
    Jack Inghram
    5 days ago
    5.0
    The Shottenkirk personnel were very knowledgeable and professional. There were no hard sells, and just the facts were presented concerning suggested maintenance work.
  • RL
    Rosalinda Lay
    5 days ago
    5.0
    I have gone to Shottenkirk Toyota for several decades and appreciate how I am treated so well considering always my circumstances whether it concerns my vehicles or my well being. I will continue to go because of how Zach treated me like I believe I should be and how he kept himself so business like and managerial and never questioned my concerns. It not only feels comfortable but takes tons of stress off an individual that really doesn't need any. The staff from the cashier office to the service people have a lot of respect for their customers and this means so much to customers needing your expertise without pressuring someone who has already had something going on with their vehicle. Thank you for making me feel like coming back. Rosalinda Lay (Keil)
  • JW
    Jordan White
    6 days ago
    2.0
    Took 2017 tundra in for a no start. Slapped a battery in and reset alcohol % told me it’s fixed…$315…towed it back same day same issue…now they’re telling me it’s a fuel pump issue $1600..apparently they just replace parts until the issue is fixed until the find the actual cause. Part is of course on back order…lead time 1 month.
  • KM
    Kasey Martin
    Dec 28, 2025
    5.0
    Tracy, Dallas and Josh were amazing to work with and made the process of getting our new car very easy! This is the second vehicle I’ve purchased from them and will continue to be customers with their excellent service! They make the 2 hour drive worth it!

Frequently Asked Questions About Shottenkirk Toyota of Quincy

What types of vehicles can I find at Shottenkirk Toyota of Quincy?

Shottenkirk Toyota of Quincy offers a wide selection of new Toyota vehicles as well as quality used cars and trucks.

What are the service hours for Shottenkirk Toyota of Quincy?

The dealership and service center are open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 8:30 AM to 6:00 PM, and closed on Sundays.