AutoZone Auto Parts

4.2
330 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Broadway in Quincy, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Quincy, IL or call us at (217) 222-9165.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3510 E Broadway, Quincy, IL
62301, United States

Hours

Reviews

4.2
330 reviews
5 stars
195
4 stars
71
3 stars
30
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised the helpfulness and friendliness of employees, others reported rude or dismissive behavior from management.

Product Availability

Customers appreciated the availability of parts and the ability to order items not in stock, though some experienced issues with receiving the wrong parts.

Store Experience

The store environment is generally clean and well-stocked, but some customers noted slow service and unhelpful staff at times.

Warranty Issues

There are complaints regarding the honoring of warranties and the accuracy of information provided about products.
  • KK
    Kendall Keith
    2 days ago
    4.0
    Clean quick and knowledgeable about the parts I needed
  • AA
    Anon
    Dec 24, 2025
    5.0
    Jon and the manager were extremely patient and helpful 👍
  • GK
    Gaju K
    Dec 15, 2025
    1.0
    A pretty stressful experience overall. All related to a car battery. Initially the experience was great, customer service top-notch. However, I started to notice that my car battery was more than 20% less the CCA within a week of purchase, and having trouble with it in the cold. When I asked them for help, the manager was very dismissive. He told me they don’t sell bad batteries - BUT he did offer me the opportunity to return it if I had it switched out elsewhere with a different battery. I did. But when I returned it, the staff told me I was given the wrong battery (different model battery) - which caused my problems. Instead of the manager trying to help me, he ignored my concerns and argued with me about his batteries being perfect which prolonged this whole experience. Very frustrating experience.
  • EF
    Eric Foster
    Oct 13, 2025
    5.0
    Great staff! Without going into the long story. They were very helpful, very understanding and very accommodating.
  • JD
    Jerry Durbin
    Sep 19, 2025
    5.0
    Had part needed, staff was knowledgeable and pleasant

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Quincy, IL?

AutoZone Auto Parts in Quincy, IL is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts in Quincy offer in-store pickup?

Yes, AutoZone Auto Parts offers in-store pickup services for your convenience.