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Tuffy Tire & Auto Service Center

4.6
(462 reviews)

Business Details

23846 W. 135th St., Plainfield, IL
60544, United States
(815) 436-1337
https://www.tuffyplainfield.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Tuffy Tire & Auto Service Center is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Tuffy delivers trusted service and value. Come visit us at a Tuffy Tire & Auto Service Center location in Plainfield today.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Tuffy Tire & Auto Service Center
23846 W. 135th St., Plainfield, IL
60544, United States

Hours

Reviews

4.6
462 reviews
5 stars
402
4 stars
12
3 stars
6
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting the service provided by Vince and other team members.

Transparency

Many reviews noted clear communication regarding pricing and services, with customers appreciating the honesty about necessary repairs.

Efficiency

The business received positive feedback for quick service, with many customers reporting fast turnaround times for oil changes and repairs.

Pricing

Customers found the pricing to be reasonable and competitive, often noting that they received good value for the services provided.

Mixed Experiences

While most reviews were positive, a few customers reported issues with service execution and follow-up, indicating some inconsistency in service quality.
  • LH
    Laura Hurtado
    2 days ago
    5.0
    Excellent trustworthy auto shop. I brought my car a few days ago with a gas leak on my fuel lines. They were super efficient in their work and quickly resolved the issue. Recommend 100%. Thank you Vincent for your amazing work ethic. Im very greatful for taking your time to explain and show me step by step the problem that my car had.
  • TM
    Tommy MW
    4 days ago
    5.0
    Best staff at any Firestone I’ve been serviced at. Very reliable and hard working.
  • AC
    AAliyah C
    Feb 14, 2026
    1.0
    I scheduled my oil change over the phone and was confirmed the $29.99 price for regular oil, which is what I’ve always used in my car. I had an appointment and still waited over an hour. When I received my car, I was told I owed a much higher price because full synthetic oil had been used. I explained to Vince that I always get regular oil and was never informed that my car “required” full synthetic before they put it in. No one communicated a price change or asked for my approval prior to the service being completed. When my father called about the overcharge, he was told they go by what the system lists for the car regardless of what the customer says. However, that was never communicated to me before the service was done. If full synthetic was required, that should have been discussed with me first so I could approve the change in price. This was definitely a lesson learned. Moving forward, I will make sure everything is clearly communicated and agreed upon before any service is done. I thought I found a reliable auto shop, but unfortunately, I will not be returning to Tuffy’s.
  • IC
    issa chris
    Feb 13, 2026
    5.0
    Service Advisor Vince Rotella Appreciate your hard dedication to customer service and a speedy response! They "Vince & Stephen" didn't waste anytime. Competition next door could never give the type of service that tuffy delivers to their customers everyday! Full synthetic oil change at a ridiculously low price?! Everywhere else wanted over $100 to change my oil but not tuffy! Thanks again, Vince, Christopher I and junior
  • SJ
    SHERYL JOHNSON
    Feb 7, 2026
    5.0
    Tuffy’s repaired my tire and quickly and efficiently returned the spare to my trunk and my tire on my car. The staff is so friendly and made my experience with Tuffy’s a pleasure!

Brand Certified Facts from Tuffy Tire & Auto Service Center

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Certified March 01, 2026Yext Knowledge Graph
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