Performance Auto Center

Reviews

• RT

  Ron T.

  Oct 24, 2025
  5.0
  Pat and Jeremy deliver exceptional customer care and deliver as promise. Thank you!
• BE

  Bernie Elting

  Sep 22, 2025
  5.0
  Very professional Never have any complaints or issues when service is needed. A+
• RK

  R. Keith

  Aug 11, 2025
  5.0
  I scheduled an appointment for a pre-purchase inspection and they did the most thorough pre-purchase inspection I have ever had. They took about an hour and came back with a report on every part of the car. I hope to go back to them again in the future. The owner was amazing and explained everything in detail, I'm glad I found this shop.
• MJ

  marissa johnston

  Aug 4, 2025
  5.0
  Outstanding Service from Performance Werks – Highly Recommended! I wanted to take a moment to share a bit of background and recognize an exceptional experience I had. I own a 2015 BMW X5 50i that had been experiencing persistent “clunking” noises from the rear—especially noticeable when turning or going over bumps. For the past seven months, my husband and I had been bringing the vehicle to our usual mechanic in Elgin for maintenance. Despite repeatedly voicing our concerns, the issue was dismissed. The mechanic attributed the noise to a previous accident with the previous owner involving the rear door, which didn’t quite add up. I strongly suspected it was related to the springs or suspension—especially given my background in the automotive industry. After feeling unheard, I decided to look elsewhere—and I’m so glad I did. I found Performance Werks, and from the moment I arrived, I knew I was in good hands. I was warmly greeted by Alex and Ivan, who were both incredibly professional, kind, and transparent throughout the entire process. They kept me updated via text and, after a thorough inspection, confirmed that the problem was, in fact, with the springs—just as I had suspected. Their honesty, customer service, and attention to detail truly set them apart. I cannot recommend Performance Werks enough. I’m beyond satisfied with their work and will absolutely be returning for future service. Thank you again to the team—you’ve earned a customer for life!
• JN

  Joanne Nasra

  Jul 16, 2025
  5.0
  Performance Auto Center was highly recommended by my brother because the owner Pat was an honest man. I took my car there with an Estimate that Firestone gave me that was over 3k. After speaking with the owner and explaining that I felt taken advantage of being a woman who knows nothing about the maintenance of vehicles, Pat said he would look at the car himself and be honest about what needs to be done and what was bs on Firestones estimate. When he called me with details of each thing, things that don't need to be fixed, things that can be checked next year, parts that looked good and not damaged and gave me a quote that was honest. It saved me thousands. He even gave me discounts because I had to Uber to him because I don't live nearby. I am now a new customer for the Nissan that I brought in and my Ram. It was 100% worth the distance to find an actual honest Auto Center. Pat was so respectful and kind and knew as a single mom that I needed honesty and not taken advantage of. I'm grateful there is an Auto Center that still exists with great and honest people. Pat now has three of my family members who will be only going to him now. Your the best Pat. Sincerely, Joanne

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