Jiffy Lube

4.3
554 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PLAINFIELD. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable

Location

Jiffy Lube
2021 S Route 59, Plainfield, IL
60544, United States

Hours

Reviews

4.3
554 reviews
5 stars
376
4 stars
76
3 stars
26
2 stars
19
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick and efficient service, often noting they were in and out in under 15 minutes.

Staff Professionalism

Many reviews highlighted the friendly and professional demeanor of the staff, contributing to a positive customer experience.

Customer Experience

While most feedback was positive, some customers reported issues with rudeness from specific employees, impacting their overall satisfaction.

Pricing Concerns

Several customers expressed concerns about pricing, describing it as high or feeling that they were not getting good value for the services provided.
  • RM
    Romandis Moore
    5 days ago
    5.0
    From the greeting when I pulled up to paying the cashier at the end was simply great customer service. I felt honored to bring my car to a place that made me feel like a valued customer.
  • AB
    Amy Vargas [Beckberger]
    Dec 28, 2025
    5.0
    I just want to commend the young lady who I spoke to on the phone today (12/28) at 4:15pm regarding an oil change and tire rotation. She *knew* her stuff and was very professional and friendly on the phone. I want to go to this specific Jiffy Lube because I know if she is like that, then there’s a chance her coworkers will also have the same level of customer service as her. Very impressed!
  • JH
    Jory H
    Dec 17, 2025
    4.0
    Efficient and accurate. They've never cross threaded the bolts on my tires like Walmart. They dont refuse work over small issues with the car. They get the job done and they get it done quick. Its just a bit pricey but in my opinion its worth it.
  • OO
    Olakunle Oni
    Dec 9, 2025
    5.0
    I was on the phone with my wife when I got here to do an oil change for my car. I called her back a few minutes after and she was shocked at how fast I finished. They have a superb service and excellent customer service here. I definitely recommend.
  • RH
    Ron Head
    Dec 7, 2025
    1.0
    I usually come here for service when it’s not a milestone type service. Today when I brought my car in nobody was outside to take my keys. I waited 5 min then walked inside. After they pulled it in they asked what service I wanted, I said oil change and asked how much was a tire rotation. I agreed to get both the oil changed and tire rotation. Robert who happened to be behind the cashier told me rudely that I pulled in the wrong bay and that now they were going to have to back my car up and pull into another bay. I asked how am I supposed to know what bay to pull in since nobody came out. I almost declined the tire rotation because of that. Surprisingly they did the tire rotation and didn’t even have to move the car. I think if Robert spent more time greeting customers when they pull in instead of being a jerk it would be a lot more productive and lead to a higher level of customer satisfaction. I don’t think I will be back because of Robert’s rudeness. Plenty of other shops out there.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.