Business Details
About
Mazda DealerUsed Car DealerCar Dealer
Located in Plainfield, IL, Hawk Mazda proudly serves the surrounding areas of Naperville, IL, Joliet, IL, and Frankfort, IL, establishing itself as a prominent automotive leader in the area. Since opening our doors, Hawk Mazda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. We have an extensive inventory of new and used cars and will also handle any service should the need arise.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
740 reviews
5 stars
606
4 stars
37
3 stars
14
2 stars11
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific salespeople for their exceptional service.
Buying Experience
Overall, customers reported a smooth and enjoyable car buying process with transparent pricing and no pressure tactics.
Service Quality
The service department received positive feedback for being efficient, thorough, and accommodating, although there were some complaints about communication.
Communication Issues
Several reviews mentioned inconsistent communication, particularly regarding follow-ups and paperwork, leading to frustration for some customers.
Mixed Experiences
While many had positive experiences, a few customers reported significant issues with the sales process and vehicle quality, indicating a need for improvement.
- AWAdventures of We (Adventures of We!)1 day ago5.0I went to hawk Mazda because I needed a reliable and safe car for my family. A family member referred me and so glad I went. The staff were kind, friendly and gave me the best price they could even in a not so ideal situation with my trade in! Jerry and Rick were delightful!!! Beth G
- NNnyssaJan 5, 20265.0The people here are so wonderful! They always make sure you are taken care of and put in the extra effort to make sure you leave satisfied. Our salesman Jordan along with the help of Dante truly went above and beyond to help me leave with a beautiful car. This is the place to go and the people you would want to have by your side when it comes to buying a great and reliable car!!
- DHDiane HoltJan 5, 20265.0I love the people at Hawk Mazda in Plainfield.They've been so superb!They really go into detail on what they're doing for your car.They show you every little detail about your car,on a Laptop.I love that!This way you can see for yourself,what they're working on.
- DHDilan HerathJan 4, 20265.0Had a great experience at Hawk Mazda with Santos Vazquez! We shortlisted a few SUV options and Santos spent time over a few days showing us all the similarities and differences. He's extremely knowledgeable and PATIENT. He didn't make us feel pressured or rushed. Santos made sure we had the right option for our needs, at a price point that will make me come back just to work with him. If you're seriously looking for a new car, stop by this location and see Santos Vazquez!!
- JDJoe DrickDec 22, 20255.0Finding someone who will go "above and beyond" as well as be a customer advocate is nearly impossible to find in today's business world. However, Jordan Maurer here at Hawk Mazda was both of these things for me during my recent new car purchase. Through numerous on-line communications and several back and forths with his managers, he got me detailed price quotes on more than one vehicle and was able to help me secure the price and financing option I was looking for and eventually agreed on. He showed great patience throughout the process and spent all the time necessary to teach my wife and me the functionality of today's car tech before we left the dealership - without becoming impatient or in a hurry. His knowledge of the entire Mazda car line was impressive and informative - in short, he made the process enjoyable. My wife and I are very pleased with our experience with Hawk Mazda; with Lorena in the Finance Department; and, with our Sales Associate Jordan. Looking for a car? Look up Jordan.
Frequently Asked Questions About Hawk Mazda
Where is Hawk Mazda located?
Hawk Mazda is located at 2421 South Route 59, Plainfield, IL 60586, United States.
What are the operating hours of Hawk Mazda?
Hawk Mazda is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
What types of vehicles does Hawk Mazda offer?
Hawk Mazda offers a wide selection of new and used Mazda vehicles.
Does Hawk Mazda provide vehicle servicing and repairs?
Yes, Hawk Mazda handles vehicle service and repairs, including oil changes and car washes.
What payment methods are accepted at Hawk Mazda?
Hawk Mazda accepts debit cards, credit cards, and mobile NFC payments.
Is Hawk Mazda wheelchair accessible?
Yes, Hawk Mazda has wheelchair accessible entrances and parking.
Does Hawk Mazda offer onsite parking?
Yes, onsite parking is available at Hawk Mazda.
Are there any nearby automotive-related businesses close to Hawk Mazda?
Yes, nearby automotive businesses include Hawk Subaru, Hawk Mazda Service, Hawk Mazda Parts, and Mazda USA, which can be useful for additional vehicle services or parts.
What nearby amenities can customers visit when they come to Hawk Mazda?
Customers can visit nearby places like Walgreens for pharmacy needs, Panera Bread for dining, and BP America for fuel, providing convenience during their visit.
Are there nearby gas stations to Hawk Mazda for quick refueling?
Yes, gas stations such as AMPM, BP America, Shell, and Circle K are located nearby for convenient refueling.