Brand Certified
Hawk Mazda
4.5(751 reviews)
Certified by Hawk Mazda • Mar 01, 2026
Business Details
2421 South Route 59, Plainfield, IL
60586, United States
Certified by Hawk Mazda • Mar 01, 2026
(779) 260-6502
Certified by Hawk Mazda • Mar 01, 2026
https://www.hawkmazda.com/
Certified by Hawk Mazda • Mar 01, 2026
About
Certified by Hawk Mazda • Mar 01, 2026
Mazda DealerUsed Car DealerCar Dealer
Located in Plainfield, IL, Hawk Mazda proudly serves the surrounding areas of Naperville, IL, Joliet, IL, and Frankfort, IL, establishing itself as a prominent automotive leader in the area. Since opening our doors, Hawk Mazda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. We have an extensive inventory of new and used cars and will also handle any service should the need arise.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Hawk Mazda • Mar 01, 2026
Hours
Certified by Hawk Mazda • Mar 01, 2026
Reviews
4.5
751 reviews
5 stars
616
4 stars
37
3 stars
14
2 stars11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific salespeople like Jerry, Santos, and MJ for their exceptional service.
Sales Experience
Overall, customers reported a smooth and pressure-free car buying experience, with several mentioning the ease of the process and transparency in pricing.
Service Quality
The service department received positive feedback for thorough inspections and effective communication, although some customers noted delays and issues with service follow-ups.
Communication Issues
Several reviews pointed out inconsistent communication from the sales team, particularly regarding follow-ups and paperwork, leading to frustration for some customers.
Mixed Experiences
While many had positive experiences, a few customers reported significant issues with vehicle purchases and service, indicating a need for improvement in certain areas.
- CWCraig WilliamsJan 29, 20265.0Had a very good experience at Hawk working with Jordan and Dionte. Helped me learn about the car without any of the high pressure tactics I saw elsewhere. Love my CX-5 and would return here in the future.
- MMMichaelJan 27, 20265.0Thank you Santos for providing me with fast, friendly service. They provided me with a fair price on my trade in and a great 2.9% interest rate on a new 2026 Mazda3
- SSSabrina ScordoJan 23, 20265.0I brought my 2024 CX-90 in for an oil change, filters, general maintenance, and tires. I also needed a software update completed. Charlie provided exemplary service from start to finish, even as we worked through warranty items. Charlie handled everything with immense professionalism, accuracy, responsiveness, and was a pleasure to work with! Highly recommend this team!
- SRSarah RossiJan 23, 20265.0This was the most relaxed and easy purchase we have ever made. I looked online, found a car I liked, got an email and a phone call. When I arrived at the dealership, I was met with friendly faces. There was absolutely no pressure. I bought a brand new Mazda and was out of the building in less than 4 hours. Jerry, the salesman, was fun and easy going. It was the best experience!
- HJharrel townsend jr.Jan 17, 20265.0Dale has been my go-to guy for routine oil changes to emergency flat tires for the last five years. Dale has gone above and beyond in ensuring in his professionalism, responsiveness and speed, and ensuring the best value available. The technicians have been thorough, transparent, and pragmatic about necessary repairs. Cheers to Dale and the technicians at Hawk Mazda.
Brand Certified Facts from Hawk Mazda
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Certified March 01, 2026Yext Knowledge Graph
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