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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.0
(194 reviews)
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Business Details

16040 S Lincoln Hwy, Plainfield, IL
60586, United States
(815) 577-2000
https://www.enterprise.com/en/car-rental/locations/us/il/plainfield-s-lincoln-hwy-15pl.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Plainfield, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Lincoln Highway location today.

Location

Enterprise Rent-A-Car
16040 S Lincoln Hwy, Plainfield, IL
60586, United States

Hours

Reviews

4.0
194 reviews
5 stars
125
4 stars
20
3 stars
10
2 stars
1
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting quick service and helpfulness, while some reported negative experiences with rude employees.

Vehicle Condition

Most rentals were reported as clean and in good condition, but there were complaints about receiving unreliable vehicles and poor maintenance.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of booked cars and poor communication regarding their bookings.

Overall Experience

While many customers had positive experiences and expressed a desire to return, there were significant complaints about customer service and vehicle reliability that affected overall satisfaction.
  • AA
    Arturo Alvear
    4 days ago
    5.0
    Very professional great team! Thank you
  • RD
    Ronald Dongarra
    Feb 22, 2026
    3.0
    I was surprised Enterprise rented a vehicle with bad tires & windshield wipers.
  • LB
    Linda Brickley
    Feb 11, 2026
    5.0
    Everything about Enterprise customer service, quality, and care are exceptional. The only concern I had is driving a black suv, tinted windows and a North Carolina plate. I don't support ICE and don't want to be confused with one.
  • KS
    Kurtis Sneed
    Dec 4, 2025
    5.0
    10/10 service ,professional staff and super clean vehicles. Set me up in a quick friendly manner.
  • NJ
    Norval White Jr
    Nov 23, 2025
    5.0
    Needed a loaner vehicle after my vehicle was in the collision shop. They delivered it and after all was done, was on my way. Thank you Enterprise 😊
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Plainfield, IL?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

Where is the Enterprise Rent-A-Car location in Plainfield, IL?

You can find Enterprise Rent-A-Car at 16040 S Lincoln Hwy, Plainfield, IL 60586.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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