Business Details
About
Mercedes Benz Dealer
Here at Mercedes-Benz of Peru, it is our mission to be the automotive home of drivers in the Peru, IL area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Our local dealership keeps a great stock of pre-owned cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Peru.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
6 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
1
- DSDominic SeibertJun 22, 20241.0So disappointed I didn’t get the same experience as everyone else. My first visit was for an oil change. They told me I could just wait in their little lobby while they did it. After an hour in their lobby, I went up to the desk to see how the progress had been going. They told me they were still working on my car. I looked out in the lot and my car was still in the same spot I parked it for them, untouched not being worked on. About 5-10 minutes after that they pulled the car in. And then another hour and change later my car was finally done with oil change. Along with my keys, they gave me a paper with recommended maintenance for my car. After taking to another mechanic later for inspection and second opinion, only half of the maintenance they recommended was needed. They wanted to charge me $400+ just for a cabin air filter replacement. I bought the filter myself and changed in out in 15 minutes. Cost me $25. When it came to paying for the oil change, I gave them a copy of my warranty that has yearly coverages for oil changes to see if that could cover any of the oil change for the day and if not I’ll just pay the price straight up. The associate handling the whole interaction, Jacob, told me they were “really busy” and that they will call me “another time” to let me know if I owe anything or if the warranty covered the oil change. I was free to take my car and go. Have never heard from them yet and called them twice about it. The first time, they told me they had no record of me in the system or my car getting an oil change. So was it even done? The second time, they said they remembered and that Jacob will get in contact with me soon about it. Still never heard back. I then called them to set up an appointment for new tires. They told me to wait 2 weeks until my tires came in and they’d call me to set up appointment. Never heard back from them, so called them 3 weeks later and found out the tires had been in for about a week already. Nobody had contacted me, meanwhile, my tire has been leaking everyday having me to stop and get air multiple times a day. I had high hopes for this place in the beginning, but every interaction I have with them makes it so hard to want to continue getting service with them and makes me feel devalued as a customer.
- AFAdrienne FranklinJun 26, 20225.0I was hearing a noise on my car, stopped in off highway and I got superb service. Everyone was very friendly! 🤗
- LSLaura SchumacherMar 1, 20215.0Bought a car from Ashley, very nice young lady.
- AAAlJan 5, 20215.0Greatest car place I been.. everyone is so nice there .
Frequently Asked Questions About Mercedes-Benz of Peru
What types of vehicles does Mercedes-Benz of Peru offer?
Mercedes-Benz of Peru offers a vast selection of new and pre-owned Mercedes Benz vehicles including cars, trucks, and SUVs.
What are the business hours of Mercedes-Benz of Peru?
Mercedes-Benz of Peru is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Does Mercedes-Benz of Peru provide vehicle service and repairs?
Yes, Mercedes-Benz of Peru offers vehicle service and repairs, including oil changes and other car care services.
Is there wheelchair accessibility at Mercedes-Benz of Peru?
Yes, Mercedes-Benz of Peru has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
What payment methods are accepted at Mercedes-Benz of Peru?
Mercedes-Benz of Peru accepts debit cards, credit cards, and mobile NFC payments for customer convenience.
Does Mercedes-Benz of Peru require appointments for service or sales?
No, appointments are not required for service or sales at Mercedes-Benz of Peru; customers can visit during business hours without an appointment.
Is there onsite parking available at Mercedes-Benz of Peru?
Yes, onsite parking is available for customers at Mercedes-Benz of Peru.
What nearby car dealerships are close to Mercedes-Benz of Peru?
Nearby car dealerships include Hawk Auto Peru, JP Nissan, and Hawk Chevrolet Of Lasalle-Peru, offering customers additional options and comparison choices when visiting the area.
Are there any automotive parts and accessories stores near Mercedes-Benz of Peru?
Yes, nearby stores such as AutoZone, Advance Auto Parts, and NAPA Auto Parts - Peru Auto Parts provide automotive parts and accessories for customers who may need parts or supplies.
What other types of nearby businesses might be useful for customers visiting Mercedes-Benz of Peru?
Customers may find it convenient to visit nearby places like UPS Access Point locations for shipping needs, Ashley HomeStore for furniture shopping, and Jean Arthur Salon for beauty services before or after their visit.