Enterprise Rent-A-Car

3.9
297 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Peru, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Peru location today.

Location

Enterprise Rent-A-Car
4101 Frontage Road, Peru, IL
61354, United States

Hours

Reviews

3.9
297 reviews
5 stars
180
4 stars
34
3 stars
16
2 stars
8
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Kamoy, Noah, and Kenny for their excellent service.

Reservation Issues

Numerous reviews highlighted problems with honoring reservations, with customers frequently reporting that vehicles were not available despite prior confirmations.

Vehicle Condition

Some customers reported receiving vehicles with issues, including cleanliness and mechanical problems, leading to dissatisfaction.

Communication Problems

Several reviews noted poor communication, including difficulty reaching the location by phone and lack of timely updates regarding reservations.

Mixed Experiences

While some customers had positive experiences, others expressed frustration with the overall service, indicating a lack of consistency in performance.
  • JC
    john Carr
    4 days ago
    5.0
    Great staff, great service rent from them.
  • TB
    Teresa Burger
    6 days ago
    5.0
    Our rental went so smooth . Checked in online before saved lots of time. Car was nice n clean great gas mileage for our trip. We've rented from them before. Very friendly service and also very informative. Can't wait fir our rental next week for our florida vacation.
  • MS
    Marc Spanos
    Nov 11, 2025
    4.0
    People very professional billing was a little unclear
  • AS
    Audrey Salesberry
    Nov 8, 2025
    5.0
    Great customer service in Peru! We rented a car from Benton Harbor, MI. A warning light came in saying our tire pressure was low. We found out we had screw in the tire. We tried multiple times to call the enterprise We rented from. No answer so we took it to a local midas who put the spare tire on. Unfortunately, the space was a used donut completely unsafe to drive back to Michigan on. We stopped at enterprise in Peru. They were AWESOME! They were able to get us an appt at a local tire place to get a new tire put on. Great service!
  • NM
    nolan maginel
    Oct 25, 2025
    1.0
    I reserved a rental for 10/25/2025 almost 2 weeks prior to that date. When I went to go pick up the rental they said they didnt have a reservation for me for that day, and began to tell me that my reservation was for 10/13. They did say that they had 2 vehicles i could get, but both of them i would be paying out of pocket for. My car was due in the shop on 10/27, not once did I say i needed a rental on 10/13. My insurance was paying for my rental and when I talked to them over the phone I was very clear on the fact that I didnt want to pay anything out of pocket. I had talked to enterprise on the 10/14 about having my reservation for 10/25 and was very clear that i needed it that specific day as i will be working 12 hour days 7 days a week for 3 weeks starting on Monday 10/27 and then right after that I have a week of school I have to attend with absolutely no way to get a different car because of the hours i will be working. I had made plans with the auto body shop to drop my car off on Sunday 10/26. Since enterprise messed up, I will now have to eait a month or more just to get my car in the shop to be fixed. I also have to spend more of my time making phone calls to my insurance agent and the shop to figure out a different date. After this experience I will never go through enterprise again. I will be specifically asking my insurance agent to go through Hertz instead.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Peru, IL?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit your needs.

What are the operating hours of Enterprise Rent-A-Car in Peru, IL?

The rental location is open Monday through Friday from 8 AM to 5 PM, Saturdays from 9 AM to 12 PM, and closed on Sundays.