Safelite AutoGlass

4.6
393 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Peoria area, turn to Safelite AutoGlass . Those in central Peoria or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2530 West Lake Ave, Safelite AutoGlass Peoria repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2530 West Lake Ave, Peoria, IL
61615, United States

Hours

Reviews

4.6
393 reviews
5 stars
333
4 stars
22
3 stars
4
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism and efficiency of the technicians, highlighting their friendly demeanor and quality of work.

Communication

Customers appreciated the clear communication regarding appointment scheduling and updates throughout the service process.

Scheduling Issues

Several reviews mentioned difficulties in reaching customer service by phone and issues with appointment scheduling, leading to frustration.

Overall Experience

Most customers reported a positive overall experience, with many expressing satisfaction with the convenience of mobile service and quick turnaround times.
  • KA
    Keisha Acuff
    5 days ago
    5.0
    I needed my windshield replaced. It was honestly pretty simple. I called and then they came out at our scheduled time. They gave a ton of reminders and notifications on when they would be here and what they were doing. The price wasn’t as bad as I thought it would be. And the person (Tre) they sent out to fix our car was great. Very friendly and did a wonderful job.
  • RD
    Randy Davis
    Dec 31, 2025
    5.0
    They got me in super fast, kept me informed all through the process and very friendly to deal with.
  • TT
    Tyler Timmerman
    Dec 22, 2025
    1.0
    Had a Crack in the windshield and got it repaired. The technician was great but later that day I noticed it was scratched. So I called safelite 7 times and nobody would answer to solve the problem. I finally was able to schedule a warranty repair for a week away for the morning. After the time slot had passed I hadn't received any call or update about when they were going to come out. Finally I looked at when the appointment was to make sure they were going to show and they decided to reschedule for 3 days out without any notice and the new appointment would be Christmas Eve. Absolutely ridiculous service, the technicians are great but the company and scheduling is egregious. Definitely will not recommended their services at all. If I buy a windshield from the company and then is installed full of scratches that is absolutely ridiculous.
  • RS
    Rick Steffan
    Dec 22, 2025
    5.0
    If I could give safelight in Peoria Illinois a higher rating I would, highly recommend this company very professional, reasonable and quick service, thankyou for such great service!!
  • MB
    Mary Tonsor Brammeier
    Dec 19, 2025
    5.0
    We called our insurance company about a broken windshield. Even though I had used Safelite in the passed, I wanted to make sure this is where we should go. It was the right place. I called and we had an appointment the next morning to get the car fixed. At home or in the shop. It only took about an hour of our busy day. John did a great job. Left the car in excellent condition. The staff explained the lifetime warranty in the windshield. Nice people.

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass in Peoria offer?

Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, same-day service, power window repair, and insurance paperwork processing.

Where is Safelite AutoGlass located in Peoria?

Safelite AutoGlass is located at 2530 West Lake Ave, Peoria, IL 61615, USA.