Certified by Goodyear Auto Service • Mar 01, 2026
Reviews
3.6
154 reviews
5 stars
84
4 stars
16
3 stars
7
2 stars
9
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported unprofessional behavior and poor communication.
Service Quality
Inconsistent service quality noted, with several customers experiencing issues with repairs and maintenance, leading to dissatisfaction.
Wait Times
Long wait times reported, often exceeding scheduled appointment times, causing frustration among customers.
Pricing Issues
Concerns about pricing transparency and unexpected charges, with some customers feeling misled about costs.
KL
Kevin Link
Feb 12, 2026
5.0
Goodyear took care of my tire issue and had me back on the road in less than 30 minutes
SA
Stephen Agge
Feb 3, 2026
5.0
I've used these guys several times the last few years. Never had an issue with anything. Last year someone who no longer works here suggested a set of tires for my electric vehicle that shouldn't have been purchased; they only lasted 20k miles. Anyways, the new manager Mike was very understanding towards my situation and helped set things right by giving me a pro rate on the old tires and purchasing a new set that is meant for my car. He was very thorough in explaining everything. This store can get busy at times but everyone handles the stress very well and pushes through. Kudos to the lady behind the counter who is very knowledgeable at her job as well.
SH
Scott Harrigan
Jan 20, 2026
1.0
Ask for alignment check and if needed anything to let me know, if not go ahead and align. Pick up car to find out i spent $120 on a front end toe set. Rear was borderline spec but would of caused tire wear. Ask to have it done right and manager told me there 1 year tech not qualified enough to do full 4 wheel alignments. Manager also seemed like I was being to picky about how I wanted my car adjustments. I agreed to bring my car in next day to have the master tech look at it. Picked up car to find rear end alignment was dead on as I asked but front camber was borderline spec with high cross camber creating the car to pull. Would need camber adjustment bolts to fix issue properly. Now I have to install the bolts and pay to have car realigned again. I should of been shown and told this in beginning. I'm a ASE master certified tech and take pride in my work and customers, unfortunately my shop doesn't have alignment machine and had to entrust my car to someone else, very disappointed 😞. Very unprofessional on the managers part. I spent $500 on suspension and close to $600 on tires, all I asked was do the job right.
MD
Marisa Darling
Jan 11, 2026
1.0
Went to get tire sealed since it was leaking 20lbs/2days and got it done yesterday and woke up with the tire being flat. They lied to my face and told me that I wouldn’t have to worry about it.
YL
Yasir Loai
Dec 24, 2025
2.0
I service my vehicle on a regular basis and oil change service has been great up until the last one where the canister was not attached tightly and oil kept leaking. Waste of my time, had to clean puddle of oil from my garage floor for an entire week and had to drive back on a snow storm just for them to do the job properly. C’mon crew if you can’t do oil change properly how do you expect your clients to maintain trust in your most basic services? Downgraded service and charged nearly $100 to have the job done twice to get it right. Not confident about the quality. These young mechanics lack basic training and supervision.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services including oil changes, tire sales, and repairs.
Where is Goodyear Auto Service located?
It is located at 8915 North Knoxville Avenue, Peoria, IL 61615-1409, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup for services or products?
Yes, Goodyear Auto Service offers in-store pickup as part of their pickup and delivery services.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible to customers with disabilities?
Yes, the service center has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
Appointments can be scheduled online via their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Is Goodyear Auto Service open on holidays?
The service center is closed on several holidays including January 1, April 20, and December 25, but has adjusted hours on some other holidays like May 26 and July 4, typically open from 8:00 AM to 5:00 PM.
What nearby places can I visit while at Goodyear Auto Service?
You can visit Panera Bread for a meal, Monkey Joe's arcade for family fun, and Ace Hardware for home improvement needs, all located nearby.
Are there banking services near Goodyear Auto Service?
Yes, several banks like Busey Bank, First Mid Bank & Trust, Southside Bank, and Fortress Bank are conveniently located nearby.
Where can I find automotive supplies or equipment near Goodyear Auto Service?
Nearby, you have options like Ace Hardware, AMES Tools, and U-Haul Neighborhood Dealer for hardware, industrial equipment, and truck rentals respectively.
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Certified March 01, 2026Yext Knowledge Graph
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