Enterprise Rent-A-Car

4.1
225 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Peoria International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Peoria International Airport today.

Location

Enterprise Rent-A-Car
6100 W Ev McKinly Dirksen Pkwy, Peoria, IL
61607, United States

Hours

Reviews

4.1
225 reviews
5 stars
148
4 stars
23
3 stars
14
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Reservation Issues

Numerous reviews mentioned problems with reservations, including unavailability of reserved vehicles and last-minute cancellations.

Vehicle Condition

Several customers reported receiving cars that were not clean or had mechanical issues, impacting their overall experience.

Rental Process

While some found the rental process quick and easy, others experienced long waits and confusion during pickup and return.

Pricing Concerns

Customers expressed dissatisfaction with pricing practices, including unexpected charges and the inability to use debit cards without a flight ticket.
  • CC
    Corri
    Nov 8, 2025
    5.0
    Called National, but they wouldn’t guarantee that someone would be around for us to get our car after we landed in Peoria. Immediately called Enterprise and they were very accommodating!!
  • RG
    Ricky Gornek
    Oct 23, 2025
    5.0
    Very friendly and efficient staff.
  • BB
    Beth Baker
    Oct 11, 2025
    5.0
    Great customer service, very friendly and helpful
  • DW
    Dan Willy
    Sep 19, 2025
    3.0
    There was a long wait to pick up my reserved car. Returning the car was confusing because there was inadequate signage to direct you where to park, and there were no attendants to direct you.
  • KT
    Koffi TODOE
    Sep 7, 2025
    1.0
    Stay away from Enterprise. I booked a car online for a 9am pick up at the Peoria International Airport, Illinois and when I showed up, the agents at the counter told me that the particular car that I have reserved was supposed to be available at a later time that day, and that I can get it if I am flexible enough ? Really???? Are you kidding me??? How is that even possible???? So they were literally trying to tell me what do with my schedule that day??? I needed a larger car to pick up and accommodate my my wife and my 3 little ones who will be landing at O'Hare Airport in Chicago a 12:00pm, coming from Brussels, Belgium. The agents at the counter didn't do anything else to help. As a result, I had to make two trips, back and forth to Chicago with my regular size sedan so to get my family and all luggages home that day. Each trip was 3 hours one-way and add the Chicago traffic on top of that. I will never, ever again reserve a car with Enterprise. Worse experience ever in my life.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located at Peoria International Airport?

Enterprise Rent-A-Car is located at 6100 W Ev McKinly Dirksen Parkway, Peoria, IL 61607, near Peoria International Airport.

What types of vehicles can I rent from Enterprise Rent-A-Car at Peoria International Airport?

You can rent compact cars, passenger vans, family SUVs, and luxury vehicles at Enterprise Rent-A-Car at Peoria International Airport.