Car-X Tire & Auto

4.6
671 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in Peoria, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Why Car-X Tire & Auto? Fast You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time. Affordable We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price. Reliable Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service. Our Story... Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine. Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
4811 North University, Peoria, IL
61614, United States

Hours

Reviews

4.5
529 reviews
5 stars
445
4 stars
15
3 stars
11
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and poor communication.

Quality of Work

Numerous complaints about the quality of repairs, including misdiagnoses and incomplete work, leading to further issues for customers.

Timeliness

Customers frequently expressed frustration with delays and lack of communication regarding service timelines.

Management Issues

Concerns about management effectiveness, with reports of unprofessional behavior and inadequate staffing impacting service quality.

Positive Experiences

Some customers reported excellent service and quick resolutions, particularly highlighting individual staff members for their efforts.
  • XX
    Xaj
    Oct 9, 2025
    1.0
    Richard the manager was so rude after he did the work he tried to overcharge me acting as if forgot the original quote. He was so rude and hateful for no reason at all. Only came here for my rear brakes & I supplied the parts myself. He done cut my front brake line on the right side, pulled the coolant reservoir sticks up broke it. My brakes are now squeaking. He emptied the brake fluid, brake light still on and told me over there, so we went to auto store for brake fluid. We didn't deserve this bad treatment. I HAVE MORE WORK IN REPAIRS NOW because more was done.You NOT right in the head clearly. I had professional inspections on this car and will be reporting him. Richard will be refunding me and more. I wish I had saw these hidden bad reviews earlier believe these people. No lies told. He is putting people in danger.
  • AS
    Asif S
    Sep 28, 2025
    4.0
    Please update timings. I drove 15 minutes to find it’s closed on Sunday.
  • AN
    Angela Nassar
    Aug 13, 2025
    5.0
    Got my tires in next day, were very kind during the appointment, and even grabbed me a cold water while i was waiting. So thankful!
  • BS
    Brian Schichner
    Aug 6, 2025
    5.0
    Replace Belt on my SXT ACDelco 150 Amp Alternator - New - 84143542 Ultima 145 Amp Alternator - Remanufactured - R110018B Part #: R110018B Line: ULT 5.0
  • JJ
    Julia
    Aug 1, 2025
    5.0
    Staff is always friendly and they always get our car in and out as soon as possible. We have been coming here for years.

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.