AutoZone Auto Parts

4.1
475 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N University in Peoria, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Peoria, IL or call us at (309) 685-1868.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3109 N University, Peoria, IL
61604, United States

Hours

Reviews

4.1
475 reviews
5 stars
263
4 stars
88
3 stars
64
2 stars
19
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Willie and Vandala for their exceptional service.

Product Availability

Customers expressed frustration with stock issues, noting that parts were often unavailable or incorrect, leading to wasted time.

Mixed Experiences

While some reviews highlighted great experiences, others reported rude or unhelpful staff, indicating inconsistency in service quality.

Knowledge and Training

Several reviews pointed out a lack of knowledge among some employees, suggesting a need for better training to assist customers effectively.

Positive Interactions

Customers appreciated instances where employees went above and beyond, such as helping with installations and providing thorough assistance.
  • JW
    janell williams
    1 day ago
    5.0
    This place is amazing! They saved me tonight! Had a dead battery after work and was able to buy a new battery and have it installed all in less than fifteen minutes and at 8:30 pm in the cold. Such nice people and great at what they do. Thank you again!!!
  • JK
    Jeff ketay Ketay
    Oct 18, 2025
    1.0
    Purchased a Die Hard battery it was defective and in trying to return for a refund they said how do I know this is the same battery! The receipt theou thinky provided matched the battery,manufactures date,numbers etc. and the receipt did not say no refunds only exchanges. It was a 3 year/36 month battery and failed in a week. Got an exchange. What do you think?
  • LR
    Lowvell Ross
    Sep 20, 2025
    5.0
    Great auto service. Great customer service. My go to for auto repairs.
  • AN
    andrew n
    Sep 19, 2025
    1.0
    They couldn't pull up my account even with my account number so I couldn't get my $20. Their coupon that wasn't expired was 29.99 for oil and filter and they could not figure it out for 20 mins so I left. Do better
  • JM
    Jason M
    Aug 26, 2025
    1.0
    Wost experience ever at an autozone. I won't be back to this store. Asked them if they could change my passenger headlight which is slightly in a tight spot. Worker looked at it for a second and said nope cant do it. Youtube videos get it done in 5 mins but I had trouble getting it back in for 1.5 hours. Meanwhile the worker sat in a car with friends watching me and getting high. The other worker said he was new and had no clue. Never again to this store

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Peoria, IL?

AutoZone Auto Parts in Peoria is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer same-day delivery services?

Yes, AutoZone Auto Parts offers same-day delivery services for customers in Peoria, IL.