Enterprise Rent-A-Car

4.4
320 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Park Ridge, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Park Ridge location today.

Location

Enterprise Rent-A-Car
2315 Oakton St, Park Ridge, IL
60068, United States

Hours

Reviews

4.4
320 reviews
5 stars
248
4 stars
21
3 stars
10
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and accommodating, providing excellent customer service experiences.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, with some customers receiving cars that were not properly cleaned or in good condition.

Efficiency

Many customers appreciated the quick and smooth rental process, highlighting the efficiency of the staff during pick-up and drop-off.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding poor customer service experiences and issues with vehicle availability.
  • BT
    Buford T
    Jan 6, 2026
    4.0
    I'm sorry i never rented a car that had quarter tank of gas immediately had to drive down to a Gas station. Maybe this is common practice. I've never come across it. They were pretty quick at the desk the other issue was, they have no parking available.You have to go pay across the street at the train station. I found that a little bit odd. But I needed the vehicle
  • OT
    Orna Theboul
    Jan 3, 2026
    5.0
    The team is so easy to work with. Jolie, Jaden, Kate and Nick are friendly and helpful. I’ve had to rent a minivan four times this month and they’ve been incredible each time!
  • AA
    Alex Anton
    Dec 27, 2025
    5.0
    GREAT experience, unlike my experience at the Enterprise Norwood Park yesterday. Definitely skip that location and hit this one!
  • MH
    Mores Hawel
    Dec 20, 2025
    5.0
    I had an excellent experience working with Kate Black at Enterprise Rent-A-Car. Kate was extremely professional, knowledgeable, and genuinely caring throughout the entire process. She went above and beyond to make sure everything was smooth, efficient, and stress-free. Her attention to detail, clear communication, and friendly attitude truly set her apart. It’s rare to find someone who combines professionalism with such outstanding customer service. Thanks to Kate, my experience with Enterprise was exceptional, and I wouldn’t hesitate to recommend her to anyone looking for top-quality service. Thank you, Kate, for your hard work and dedication!
  • ML
    Margarita Limon
    Dec 18, 2025
    5.0
    They will definitely be my go to for rentals from now on , super fast easy and painless process no hidden fees pick up and drop off process was very easy. Staff is really pleasant

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Park Ridge offer?

Enterprise Rent-A-Car in Park Ridge offers car rentals including economy, van, and luxury cars, with flexible rental options and airport pick-up.

Where is Enterprise Rent-A-Car located in Park Ridge, IL?

Enterprise Rent-A-Car is located at 2315 Oakton St, Park Ridge, IL 60068, US.