About
Chevrolet DealerGMC Dealer
Location
Hours
Reviews
4.5
248 reviews
5 stars
208
4 stars
11
3 stars2
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team, particularly Anthony and Cody, for their helpfulness and ability to make the car buying process easy and enjoyable.
Customer Service
Many reviews highlighted the friendly and attentive customer service provided by staff, with several customers expressing appreciation for the team's willingness to assist and answer questions.
Service Department Issues
Several customers reported negative experiences with the service department, citing poor communication, unresolved issues, and dissatisfaction with repairs.
Overall Satisfaction
Despite some service-related complaints, many customers expressed high levels of satisfaction with their vehicle purchases and indicated they would return for future business.
Communication Problems
A number of reviews mentioned issues with communication, particularly regarding service updates and follow-ups, leading to frustration among customers.
- KCKilo 1 consultantOct 25, 20255.0Everybody here is great. The service is absolutely unbeatable. Anthony will go above and beyond
- JTJames TasneySep 7, 20251.0Had to Push Hard to get a fair shake on service on a $45,000 2024 Willy's. At the end of the 2 day "FIASCO " I no Longer trust anything Diepholz tells me.
- MWMD WilsonNov 14, 20245.0Great place to do business
- CACathy AllenJul 1, 20245.0Clayton was very friendly and professional. He listened to what we wanted in a new Pacifica and worked hard to find to what we wanted. Troy was very helpful, finding the best financing for us. He explained everything very well and answered our questions. We've purchased several vans from Diepholz over the years, and have always been pleased. We have routine maintenance and needed repairs of our vans done by Diepholz. Highly recommend them and will continue to purchase and care for our vehicles.
- CCChris CoadJun 3, 20244.0Everybody there has been really friendly and courteous. There was some misunderstanding or miscommunication when I tried ordering a part for my moms car. The parts manager was apologetically promp5ly corrected the mishap. And it was so quiet there, I almost fell asleep while they locate my par5. Cozy, comfortable, friendly.
Frequently Asked Questions About Diepholz Auto Group of Paris, INC.
What are the operating hours of Diepholz Auto Group of Paris, INC.?
Diepholz Auto Group of Paris, INC. is open Monday to Friday from 8:30 AM to 5:30 PM, and Saturday from 8:30 AM to 3:00 PM. It is closed on Sundays.
Where is Diepholz Auto Group of Paris, INC. located?
It is located at 15200 U.S. 150, Paris, IL 61944, United States.
Which car brands does Diepholz Auto Group of Paris, INC. specialize in?
They specialize in Chevrolet and GMC vehicles as a Chevrolet Dealer and GMC Dealer.
How can I contact Diepholz Auto Group of Paris, INC. by phone?
You can reach them by phone at +1 217-247-4030.
Does Diepholz Auto Group of Paris, INC. have an official website?
Yes, their official website is https://www.diepholzparischevrolet.com/.
Is Diepholz Auto Group of Paris, INC. active on social media?
Yes, they have a Facebook page at https://www.facebook.com/109186619786149.
What nearby automotive services are available near Diepholz Auto Group of Paris, INC.?
Nearby automotive services include Precision Collision and Precision Auto Glass Replacement and Repair for body and glass repairs, Steve Winkler for automotive repair, and Jim Elsberry Auto Sales for used car purchases.
What nearby places can I visit for food when going to Diepholz Auto Group of Paris, INC.?
You can visit nearby restaurants such as Wendy's, McDonald's, San Marcos Mexican Restaurant, and Real Hacienda Paris for a variety of dining options.
Are there convenient shopping options near Diepholz Auto Group of Paris, INC.?
Yes, there are department stores and supermarkets nearby including Walmart Supercenter and Walmart Paris - US Highway 150, as well as discount store Dollar General.
What local services are available near Diepholz Auto Group of Paris, INC. that might assist customers?
Nearby services include First Farmers Bank and Trust for financial needs, Minute Key for locksmith services, and Speedways gas station for refueling while visiting.