Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Palatine.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
958 reviews
5 stars
765
4 stars
32
3 stars12
2 stars
15
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Melissa and Brian, for their exceptional service, kindness, and willingness to help.
Quick Repairs
Many reviews highlighted the fast turnaround for tire repairs and services, often completed in under an hour.
Honesty and Integrity
Several customers appreciated the honest assessments of their vehicle needs, with many noting that they were not pressured into unnecessary purchases.
Community Support
The business was recognized for its generosity, with instances of free services provided to customers in need, enhancing its reputation in the community.
Mixed Experiences
While most feedback was positive, there were a few reports of poor service and technical issues, indicating some inconsistency in service quality.
- KKkyle knotek3 days ago5.0This crew is awesome. Especially grateful for Kyris. Very friendly and considerate. Highly recommend these guys
- SGShamal GunawardhanaJan 2, 20265.0My 2023 Tesla model Y had a flat tire. They were initially not sure whether they can fix it. But lucky for me, they managed to fix it and charged me almost nothing for their great service.
- PPPugMaster303Dec 19, 20255.0Great service. Just now–I'd say about an hour ago–I came in to get one of my tires checked out for having an unusually low amount of tire pressure in it (despite constantly filling it up with air). Turns out, I had a nail embedded in it for quite some time. And from what I've been told by the store, a lot of people before had come in for the exact same reason. Apparently, Dundee/North Rand Rd are literred with these screws. Well, Melissa (the owner) and kairese (one of the associates) did an amazing job getting my tire fixed and ready to go. I had a great experience; will consider coming back here in the future to get my tires replaced/fixed.
- BPBharti PatelDec 13, 20255.0They are very helpful to put air in tire. And they didn't charge me anything. So kind and generous. Thank you very much 👍🏻
- LMLynwood MoodyDec 10, 20255.0Fast and friendly service here. These guys fixed two leaking tires for me, free of charge so that I could make it home to my brother's funeral. God Bless Ya'll🙏🏾
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes in Palatine offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and various vehicle maintenance services.
Do I need an appointment to get my brakes checked or replaced?
An appointment is not necessary but recommended for brake services at Mavis Tires & Brakes.
Does Mavis Tires & Brakes provide a price match guarantee on tires?
Yes, they have a tire price match guarantee and also guarantee prices for 30 days after purchase.
Can I fill up the air in my tires for free at Mavis?
Yes, most Mavis locations have free tire air stations to check and fill tire pressure.
What are the store hours for Mavis Tires & Brakes in Palatine?
Open Monday to Wednesday 8AM-6PM, Thursday 8AM-8:30PM, Friday 8AM-6PM, Saturday 8AM-5PM, and Sunday 9AM-5PM.
Do you offer same-day service or overnight drop-off options?
Yes, you can drop your car off for same-day service or use overnight drop-off with key dropbox at this location.
Is Mavis Tires & Brakes wheelchair accessible?
Yes, the facility has wheelchair accessible entrance and restroom.
What nearby automotive repair options are available around Mavis Tires & Brakes?
Nearby options include NTB - National Tire & Battery and Midas for additional automotive repair and tire services.
Are there nearby places to eat or relax while waiting for service at Mavis Tires & Brakes?
Yes, you can visit nearby restaurants like Idol's SportzClub, Starbucks, Panera Bread, or Baskin Robbins while waiting.
What nearby businesses could customers visit before or after their appointment at Mavis?
Customers can also visit Deer Grove Crossing shopping center, Sport Clips Haircuts, or GNC for shopping and personal care nearby.