Master Hitch Inc. sells hitches, towing equipment, truck accessories, bike racks, and snow removal equipment and offers truck accessory installation and trailer repair. It is located in Palatine, IL.
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their commitment to excellent service.
Quality of Work
The business received numerous compliments for high-quality installations and repairs, with many customers expressing satisfaction with the workmanship.
Pricing
Many reviews noted fair and reasonable pricing, often lower than competitors, contributing to a positive overall value perception.
Efficiency
Customers appreciated the quick turnaround times for installations and repairs, often completed within an hour or less.
JM
Jerry Moss
Feb 23, 2026
4.0
Just make sure you get everything in writing when having repair work performed here if you are on a budget. Things add up quickly. $750 quote for axle replacement ended up being $930 because additional parts were needed. But that was understandable. They also pointed out to me that my brakes were not working. I was not aware of that,
JR
J Rodriguez
Feb 16, 2026
5.0
Installed on a 2002 Toyota Solara, great job.
JJ
Jon
Jan 23, 2026
5.0
Master Hitch Palatine—Tom Pinkley. Scott in Houston , Tx. ( master hitch) connected me to brother Tom and mh team crushed it on my F-350: killer front curt hitch, suspension, camper rigging..No xtra charge on my off co. purchased parts, just brilliant labor. Decades in the game since seventy-six. No one does it better!probably the best team in anything hitches, lighting and truck rig dialing anywhere..
DP
Derek Porter
Jan 16, 2026
5.0
Very knowledgeable about equipment/ parts. If they dont have something in stock they'll find it for you.
DR
Dumpster Rescue
Dec 13, 2025
5.0
Called these guys yesterday after I purchased a truck for our fleet didn’t have correct size receiver for our equipment. Tom answered I did my best to describe the situation which is…. so he said bring it over let us look at it since you have some weight being towed. I arrived with the vehicle they quickly went outside to look at the set up made recommendations I said I kind of need it like now cause he needed to order the specialty item so after 30 min of Tom looking everywhere throughout the shop he put something safe together for us an he was successful and we were able to do our scheduled job! They went over and above. Nice to see owner operated businesses still around makes a huge difference!
Does Master Hitch Inc provide installation or repair services?
Yes, they offer truck accessory installation and trailer repair services.
What brands are available at Master Hitch Inc?
They carry brands including Boss, Curt, Draw-Tite, and Stealth.
What are the operating hours of Master Hitch Inc?
They are open Monday through Friday from 8:00 AM to 5:00 PM, closed on Saturdays and Sundays, but open every other Saturday by appointment.
Where is Master Hitch Inc located?
Master Hitch Inc is located at 326 N Northwest Hwy, Palatine, IL 60067, United States.
What payment options does Master Hitch Inc accept?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Master Hitch Inc offer in-store pickup for orders?
Yes, they offer in-store pickup services.
Are there any notable restaurants near Master Hitch Inc?
Yes, nearby restaurants include Taco Bell, Photo's Hotdogs, Lou Malnati's Pizzeria, and Cafe Fourteen which customers might visit before or after shopping at Master Hitch Inc.
What local services are available near Master Hitch Inc for automotive or related needs?
Nearby you can find Digital Home Technologies for electronics and Simply Stereo for audio-visual equipment, which might complement your visit to Master Hitch Inc.
What other amenities or services are close to Master Hitch Inc that customers might find useful?
Nearby amenities include CD One Price Cleaners for laundry, Beyond Tomorrow Comics for entertainment, and various beauty salons such as Exclusive Beauty Salon & Spa and Le Beaute Salon and Spa.
Brand Certified Facts from Master Hitch Inc
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Certified March 01, 2026Yext Knowledge Graph
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