Business Details
About
Trailer Hitch SupplierTruck Accessories StoreBicycle Rack
Master Hitch Inc. sells hitches, towing equipment, truck accessories, bike racks, and snow removal equipment and offers truck accessory installation and trailer repair. It is located in Palatine, IL.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
291 reviews
5 stars
272
4 stars
10
3 stars2
2 stars3
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their commitment to excellent service.
Expertise
Many reviews noted the staff's extensive knowledge and experience, particularly in hitch installations and related services.
Efficiency
The business is recognized for its quick service and ability to handle installations promptly, often completing work in under an hour.
Value
Customers appreciated the reasonable pricing and fair quotes, often finding costs lower than competitors.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, frequently recommending the business to others.
- DRDumpster RescueDec 13, 20255.0Called these guys yesterday after I purchased a truck for our fleet didn’t have correct size receiver for our equipment. Tom answered I did my best to describe the situation which is…. so he said bring it over let us look at it since you have some weight being towed. I arrived with the vehicle they quickly went outside to look at the set up made recommendations I said I kind of need it like now cause he needed to order the specialty item so after 30 min of Tom looking everywhere throughout the shop he put something safe together for us an he was successful and we were able to do our scheduled job! They went over and above. Nice to see owner operated businesses still around makes a huge difference!
- JSJoe StephensDec 12, 20255.0I own an auto shop in Palatine and these guys are my go to guys for specialty parts, plows, trailer, wiring and a lot more. Very professional and very knowledgeable Highly recommend
- DMDaniel MiNov 26, 20255.0Very knowledgeable staff. They helped me get the proper parts for a tow behind vehicle and they installed them promptly. I have additional parts for them to install. Pricing was perfect.
- JCJohn The CyclistOct 13, 20255.0Multiple hitches from these guys. If you want your hitch done right go to Master Hitch!!!
- JBJennifer BillingsOct 9, 20255.0I needed a last-minute bike hitch install and Master Hitch, Inc. totally came through. They had exactly the right parts in stock and got the job done in about an hour. The staff was so kind, patient, and genuinely helpful. They clearly know their stuff, explained everything, and made what could’ve been a stressful situation completely hassle-free. Highly recommend these folks for any hitch work — I’ll be going back if I ever need anything else!
Frequently Asked Questions About Master Hitch Inc
What types of products does Master Hitch Inc offer?
Master Hitch Inc offers trailer hitches, towing equipment, truck accessories, trailer parts, and snow removal equipment.
Does Master Hitch Inc provide installation or repair services?
Yes, they offer truck accessory installation and trailer repair services.
What brands are available at Master Hitch Inc?
They carry brands including Boss, Curt, Draw-Tite, and Stealth.
What are the operating hours of Master Hitch Inc?
They are open Monday through Friday from 8:00 AM to 5:00 PM, closed on Saturdays and Sundays, but open every other Saturday by appointment.
Where is Master Hitch Inc located?
Master Hitch Inc is located at 326 N Northwest Hwy, Palatine, IL 60067, United States.
What payment options does Master Hitch Inc accept?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Master Hitch Inc offer in-store pickup for orders?
Yes, they offer in-store pickup services.
Are there any notable restaurants near Master Hitch Inc?
Yes, nearby restaurants include Taco Bell, Photo's Hotdogs, Lou Malnati's Pizzeria, and Cafe Fourteen which customers might visit before or after shopping at Master Hitch Inc.
What local services are available near Master Hitch Inc for automotive or related needs?
Nearby you can find Digital Home Technologies for electronics and Simply Stereo for audio-visual equipment, which might complement your visit to Master Hitch Inc.
What other amenities or services are close to Master Hitch Inc that customers might find useful?
Nearby amenities include CD One Price Cleaners for laundry, Beyond Tomorrow Comics for entertainment, and various beauty salons such as Exclusive Beauty Salon & Spa and Le Beaute Salon and Spa.