Jiffy Lube

4.6
860 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PALATINE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
866 E Dundee Rd, Palatine, IL
60067, United States

Hours

Reviews

4.6
860 reviews
5 stars
737
4 stars
43
3 stars
14
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and accommodating.

Efficiency

Many reviews highlighted the quick and efficient service, with several customers noting fast turnaround times.

Professionalism

Staff members, particularly Jerome and Kai, were frequently mentioned for their professionalism and thorough explanations.

Value for Money

Some customers expressed concerns about pricing and felt they were overcharged, while others appreciated the reasonable prices.

Mixed Experiences

While most feedback was positive, there were isolated incidents of poor service and dissatisfaction, particularly regarding communication and service quality.
  • TW
    Thomas Whitmer
    Nov 15, 2025
    5.0
    Great service, helpful recommendations, and quick turnaround. Thank you Jerome and team — we’ll be back!
  • WW
    Wendi Wanner
    Nov 12, 2025
    5.0
    Very thorough! Multi point check and explained when I was going to need parts changed out! No pressure - just information! Very satisfied!
  • LG
    Lazar Georgiev
    Nov 10, 2025
    5.0
    I had a really great time here! They took quick care of me and were very direct and transparent! I was in and out super quick! Thank you guys!
  • MM
    Mark Martinelli
    Nov 3, 2025
    5.0
    Very prompt service! My 2 year old daughter and I got to stay in the vehicle during the oil change, making it extremely easy and convenient. Jerome was very welcoming and friendly, they got me in and out in a jiffy!
  • KS
    Kelsey S
    Oct 31, 2025
    5.0
    I got out of my way to stop by this location whenever I need a quick oil change! Friendly and kind staff who are honest and don’t try to sell you anything you don’t need. Fast and efficient service! I highly recommend you stop by if you’re ever in the area.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.