Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Palatine, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Palatine location today.
Location
Hours
Reviews
4.3
434 reviews
5 stars
323
4 stars
31
3 stars
19
2 stars
11
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their professionalism, friendliness, and willingness to go above and beyond.
Cleanliness
Several reviews noted that the vehicles were well-maintained and clean, contributing to a positive rental experience.
Efficiency
Customers appreciated the quick and efficient rental process, including easy pick-up and drop-off procedures.
Mixed Experiences
While many had positive experiences, some customers reported issues with vehicle availability and customer service inconsistencies, particularly regarding reservations and billing.
Location Preference
The Palatine location received consistent recommendations over other locations, with many customers expressing loyalty to this branch.
- ECEdwin Chidanand4 days ago5.0Rented from here a couple of times. Agents at location are always helpful. Had to rent one towards a State Farm Accident Claim. Max from this location went out and beyond to find me a rental closer to where I was, looked into the other location's inventory and helped me figure things out. Appreciate doing business with this location.
- ASAldona ShahinNov 12, 20255.0I have rented from Palatine location multiple times over the last few years and every time I had a fantastic experience. This location/staff are very reliable and absolutely the best! Cars are always very clean and in perfect condition, ready-to-go. Last couple of times I had Josh helping me with the process. He is very pleasant to deal with, always very polite, welcoming and very efficient. Always 5 star customer service! Thank you!
- GSglenn stahlNov 9, 20255.0wonderful agents, thoughtful and efficient and pleasant to deal with
- EVEduardo VelasquezNov 5, 20255.0Excellent location, great people providing an remarkable experience, why to look somewhere else when excellence and convenience meet at Enterprise car rental.
- JBJ BOct 14, 20255.0Thank you so much for a great experience with Enterprise Rental in Palatine. The car had been meticulously cleaned and detailed! The personal service given by Zach was very appreciated. First I received a phone call prior to my upcoming rental, confirming my reservation. And then after returning the car I received a call confirming that I had a good experience. It was outstanding! Thank you again for the great service. I will be back!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Palatine offer?
Enterprise Rent-A-Car in Palatine offers a wide range of rental vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Palatine, IL?
It is located at 2234 N Rand Rd, Palatine, IL 60074, USA.
What are the business hours for Enterprise Rent-A-Car in Palatine?
The business is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
Can I reserve a rental car online from Enterprise Rent-A-Car Palatine?
Yes, you can reserve a rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/il/palatine-1545.html?mcid=yext:245709.
Does Enterprise Rent-A-Car Palatine accept credit cards and cash for payment?
Yes, they accept American Express, Discover, MasterCard, Visa, cash, and checks.
Are there any discounts available at Enterprise Rent-A-Car Palatine?
Yes, the location offers discounts for active military personnel.
Does Enterprise Rent-A-Car Palatine provide airport pick-up services?
Yes, airport pick-up is one of the services offered at this location.
What nearby automotive businesses are close to Enterprise Rent-A-Car Palatine?
Nearby automotive businesses include Enterprise Truck Rental, Auto land, Carlos Fornes Auto Sales, Royal AutoCars, Enterprise Car Sales, and Car City Inc, among others.
Are there any nearby storage facilities near Enterprise Rent-A-Car Palatine?
Yes, there are Public Storage facilities nearby, useful if you need self-storage services during your visit.
What local services can customers find near Enterprise Rent-A-Car in Palatine?
Customers can find a variety of services nearby including automotive repair like Accurate Auto Clinic and Al's Auto Center, landscaping services like MJ's Landscaping and Brown Tree Service, and a UPS Customer Center for shipping and courier services.