Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Northwest Hwy in Palatine, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Palatine, IL or call us at (847) 934-2559.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
332 reviews
5 stars
231
4 stars
43
3 stars
19
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with car issues.
Cleanliness and Organization
The location was noted for being clean and well-organized, making it easy for customers to find what they needed.
Mixed Experiences
While many reviews highlighted positive interactions, there were also several complaints about rude staff and poor customer service in certain instances.
Product Availability
Customers frequently mentioned issues with product availability, including receiving the wrong parts or items being out of stock.
Professionalism
Some reviews indicated a lack of professionalism from certain employees, with reports of rude behavior and inadequate assistance.
- MVMadeline Vodrazka1 day ago5.0Mayra went above and beyond to assist me with a new battery change. She was absolutely wonderful to work with and even provided the proper tools we needed in order to get the job done. She was extremely knowledgeable and was also able to help me replace my wiper blade part that I had issues finding at other retailers. 10/10 experience.
- HFHannah FiedlerNov 16, 20255.0Received extremely helpful and quick assistance with purchasing and replacing lights and wipers for my car— thank you Michael!
- MLMaribeth LaheyNov 16, 20251.0Don't expect wiper installation, they don't know how!!!!
- BBBradNov 6, 20251.0Mira the manager at the palatine location is the worst!! Avoid this autozone at all costs. Won’t take returns and yells at costumers who do. Won’t be doing business with this place until MIRA is GONE.
- TRTeresa RiveraOct 29, 20255.0Great clean location. Everything is visible/in its place. Employees go above and beyond to assist with any type of car issues. Thanks to Joey V.! Great asset to this company! Give him a raise!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Palatine, IL?
AutoZone Auto Parts in Palatine is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Palatine?
The store is located at 251 N Northwest Hwy, Palatine, IL 60067, USA.
What types of products does AutoZone Auto Parts offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Palatine offer in-store pickup and delivery services?
Yes, the store provides in-store pickup, same-day delivery, and curbside pickup services.
What brands can I find at AutoZone Auto Parts in Palatine?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Palatine for customer service?
You can call them at (847) 934-2559 or email customer.service@autozone.com for inquiries.
Are there any dining options near AutoZone Auto Parts in Palatine?
Yes, nearby dining includes Wendy's for fast food, Starbucks for coffee and cafe items, Lou Malnati's Pizzeria for pizza, Cafe Fourteen for American cuisine, and Hot Dog Richie's for hot dogs.
What nearby healthcare services are close to AutoZone Auto Parts?
Nearby healthcare services include Palatine Complete Dental, Fresh Dental Care, Illinois Spinal Care, and optometrists like Dr. Saima Shahid and Pearle Vision.
Are there any entertainment or fitness options near AutoZone Auto Parts?
Yes, nearby entertainment options include Escapeocity for escape rooms and Kids Kustom Parties for event planning. Fitness options include Soaring Eagle Kung Fu martial arts club.
What other automotive services are available near AutoZone Auto Parts in Palatine?
Strickland Brothers 10 Minute Oil Change provides fast automotive oil change services close by.