Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 123 N Northwest Hwy in Palatine offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Wonderful and friendly. The young man who works there deserves Five stars...he helped me put fluid in for my wippers. Thanks
MP
Mike P
Jan 26, 2026
1.0
I just returned from picking up a battery at Advance Auto Parts – Store #4051
123 N Northwest Hwy, Palatine, IL 60067.
I asked the cashier if they could install the battery in my Honda Odyssey. He said it “depends on the setup,” then came outside to look. After seeing the plastic air scoop covering the battery, he told me they “can’t do these types” because of the plastic around it.
I explained that it’s held on by two clips and takes about 10 seconds to remove. I even offered to remove it myself if he could lend me a screwdriver. He then said they’re not allowed to be outside for very long and refused to help.
Their advertising promotes free battery installation, and there’s no mention of exclusions like this. There were two employees working at the time; the one who refused help was the shorter of the two.
I could have purchased the battery for less elsewhere, but chose Advance Auto Parts specifically because of the free installation. Unfortunately, this felt more like unwillingness to help than an actual policy issue. Very disappointing experience. It took me 15 minutes to change it out. Lazy!
BD
B D
Nov 18, 2025
5.0
Found what I needed within minutes. The staff behind the counter was helpful.
MG
Mark Grabowski
Feb 4, 2023
5.0
Great store. Friendly staff. They will even put on wipers and install batteries for you for free.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Can Advance Auto Parts install my car battery?
Yes, Advance Auto Parts offers free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil?
Yes, the store recycles used motor oil for free. Exclusions may apply.
Can a Team Member test or charge my car battery?
They can test your battery for free but cannot charge it. Replacement batteries are sold and installed for free with purchase. Exclusions may apply.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the typical operating hours at Advance Auto Parts in Palatine?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts provide curbside pickup?
Yes, Advance Auto Parts offers curbside pickup service for customer convenience.
What are some nearby places a customer might visit before or after shopping at Advance Auto Parts?
Nearby places include Arby's for a quick meal, Great Clips for hair care, and Community Park for outdoor activities.
Is there a UPS Access Point near Advance Auto Parts for convenient shipping needs?
Yes, there is a UPS Access Point location nearby, making it easy for customers to handle shipping or package pickups.
Where can I get bicycle services near Advance Auto Parts in Palatine?
Mikes Bike Shop, located nearby, offers bike repairs and rentals, providing a good option for cycling enthusiasts visiting the area.
Does Advance Auto Parts offer free engine code scanning services?
Yes, team members at the store can scan your vehicle’s engine codes free of charge. Exclusions may apply.
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