Tommy's Express® Car Wash

Reviews

• BV

  brosif Vic

  4 days ago
  1.0
  All i could say is what happened!? decided to take my car that i bought only last month for a wash after all the dusty rain we've had and finally use a coupon that they had given my brother who had then given to me due to the power being out the last time he attempted going which was a few months ago. Biggest mistake, i should've tossed out that coupon and used a different wash. Pulled my car through the wash finally satisfied that my car was clean only to come out the other side devastated and distraught. upon getting home i got out to look on how well of a job they did (mind you i live in Orland near its location so cant say might've gotten it on the way home since i live skip hop and a jump) since this is the first time using their services i was shocked to discover dents, scratches, scrapes on the hood, top, and sides of my car that weren't there before the wash. i was distraught drove back to the location and discussed it with the manager and associate only to be told that "our washes dont do that to cars", "you were here last week" "we'll review the cameras to see if we find anything" zero resolution to the problem and threw out and dismissed anything i said. you know what the worst part was? It didn't even clean my car properly, as you can see in one of the pictures, there's still dirt. Save yourself the trip and the money, and most importantly save your car.
• LL

  Lams Lams

  Feb 18, 2026
  1.0
  DAMAGED my license plate! DO NOT RECOMMEND. I’ve been to many different similar car washes without any issues. First time (and last) using this place and was SHOCKED to see my plate like this. Completely unacceptable. Emailed them and they said they can’t do anything about it. Extremely disappointed - do not come here unless you want to risk this type of damage to your car. You’ve been WARNED
• GI

  GCHR, Inc.

  Feb 1, 2026
  3.0
  I have three cars with Tommy‘s on the monthly plan and we pay top dolors, we have two express lane and one cash lane, the cash lane is blocking the express lanes because it takes a lot of time and ending to wait for about twenty minutes or more to wash our cars, I spoke with the location manager and told him that he should have one of his guys direct the traffic do they don’t block us from entering, he said he is short of staff and he can’t do anything about it, I’m trying to send my complaint to higher management to look at this review and hopefully they can resolve the problem, thx.
• MB

  Mike Bakr

  Jan 28, 2026
  1.0
  I been using fullers for a long time wanted to give Tommy's a chance was disappointed it nearly cleared my car I don't know if because of the cold it was not working good I have a ceramic coating on my car my car should have came out better only live 4 minutes from Tommy's I got home and my car did not even look any better I was hoping for a good car wash o well it didn't work out like I thought
• KM

  Kyle Muller

  Jan 26, 2026
  5.0
  Such an amazing place to get a car wash. I've never been to a car wash where the employees are always smiling and happy to greet you. Everyone at this company does an amazing job at what they do! To be honest I don't know what I think is better the service or the hospitality from the employees. Every single time I get a car wash it's like my vehicle is brand new again. The monthly membership is by far the most Superior of any car Wash company around. I like to get the works for $35 a month I wash my car frequently due to the unlimited services with the monthly package. They also have floor mat cleaners that work amazing with my WeatherTech floor mats. They also have a floor mat cleaner for regular mats as well too. The fact that the vacuums are free is the icing to the cake. 10 out of 10 I'm coming back again.

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