Gerber Collision & Glass

4.6
192 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomAvailable

Location

Gerber Collision & Glass
7041 W 153rd St, Orland Park, IL
60462, United States

Hours

Reviews

4.6
192 reviews
5 stars
164
4 stars
7
3 stars
3
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the repair process.

Repair Quality

The quality of repairs received mixed reviews; while some customers were very satisfied with the results, others reported issues with alignment and incomplete work.

Communication

Several reviews highlighted excellent communication, with customers appreciating regular updates on their vehicle's status.

Warranty Issues

Some customers expressed frustration regarding warranty coverage and the handling of repairs contracted out to third parties.

Timeliness

While many customers were pleased with the speed of service, others reported delays and issues with timelines for repairs.
  • SB
    Slime Balls
    3 days ago
    5.0
    Tj cde
  • JJ
    Joe
    Oct 30, 2025
    1.0
    Back in 2020 I had gotten a chip/crack in my windshield, I went to this location to get it repaired. I was told all my repairs had a lifetime warranty and to call back if there were any problems. Fast forward to 2025, the chip they repaired is cracking again. I called up Gerber and was told that since the windshield repair was contracted out to a third party, the windshield is not covered by the Gerber lifetime warranty. No one told me that the windshield repair would be contracted out to a different company back when I had the work done. Now I have to foot the bill to cover this second repair of the original crack? Be careful working with this company.
  • TT
    Theresa T.
    Sep 26, 2025
    5.0
    Everyone was helpful and my car was handled with quality work.
  • RN
    Rick Nethercott
    Sep 1, 2025
    5.0
    This review is regarding minor crash repair from the car insurance preferred repair shop (Gerber). Very good initial impressions during all phases of drop-off & repair process. Hopefully these impressions are accurate in regards to any potential long term repair quality issue resolutions.
  • SS
    Sean Stacy
    Aug 28, 2025
    1.0
    Terrible place to take your vehicle. I took My truck after a crash hit while parked. Zero communication. They told my insurance what happened during the crash. “They weren’t there. ”They fix the bare minimum then told my insurance the stuff they didn’t fix wasn’t part of the crash. I would not recommend.

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass offer?

Gerber Collision & Glass offers collision repair, auto body repair, auto glass services including windshield replacement, dent removal, bumper repair, paintless dent repair, and free estimates.

What are the operating hours of Gerber Collision & Glass in Orland Park?

The shop is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays and certain holidays like Thanksgiving, Christmas, and New Year's Day.