Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
Location
Hours
Reviews
4.6
271 reviews
5 stars
231
4 stars
13
3 stars4
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Communication
Customers frequently praised the business for its excellent communication throughout the repair process.
Timeliness
Many reviews highlighted that repairs were completed ahead of schedule, contributing to a positive customer experience.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked brand new after service.
Customer Service
While many reviews praised the staff for being friendly and professional, there were also complaints about rude customer service and inconsistent communication.
Pricing Transparency
Some customers expressed dissatisfaction with unexpected price increases and lack of clarity regarding initial estimates.
- RSRobert SimonNov 16, 20255.0Passenger side mirror replaced great work
- DFDanielle FogartyNov 5, 20255.0Completed repairs ahead of schedule. Communication was great. Car looks brand new. Adjusters and administrative assistant were very kind and easy to work with.
- MSMichael SuryOct 30, 20255.0Great communication with everyone. They're on top of repairs and very professional. If you had bad experiences elsewhere, Gerber Collision in Orland Park is the place for you. I also used Gerber for glass replacement before and recommend them to everyone.
- LBLoosee BoyoOct 20, 20255.0Repair was done in a timely manner and thought the daily communication was great. Especially liked working with TJ and Stacie. Both were very informative, great listeners and especially cordial.
- MGMike GarrisonOct 10, 20255.0Definitely Wow! T.J. was on top of things from the time I walked in the door. Excellent job estimating, then following through with the insurance company, getting my car fixed and keeping me updated the whole way. T.J. along with Stacey, who runs the front desk, were efficient, know their business, and nice to deal with. Highly recommend their company.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass in Orland Park provide?
Gerber Collision & Glass offers services including collision repair, auto body repair, auto glass services, paintless dent repair (PDR), dent removal, bumper repair, windshield replacement, and free repair estimates.
What are the operating hours for Gerber Collision & Glass on weekdays?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM.
Is Gerber Collision & Glass open on Saturdays and Sundays?
Yes, it is open on Saturdays from 8:00 AM to 12:00 PM and closed on Sundays.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
What forms of payment does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, MasterCard, and Visa.
How can customers request a repair estimate at Gerber Collision & Glass?
Customers can contact Gerber Collision & Glass for a free collision repair or auto glass quote via phone or email.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 13433 Southwest Hwy, Orland Park, IL 60462, USA.
What nearby automotive services are available near Gerber Collision & Glass?
Nearby automotive-related businesses include After Hours Cycle by P C D (motorcycle repair), South Side Motorcycle Company (motorcycle dealer and repair), and JJs Detailing (auto detailing and repair). Customers can use these services to complement their vehicle maintenance before or after repairs at Gerber Collision & Glass.
Are there any convenient facilities or shops near Gerber Collision & Glass for customers to visit?
Yes, customers can visit nearby places such as Van Bruggen Signs for professional sign-making services, or Allcindysmixes, a grocery store, for quick shopping. Additionally, Brentwood Park offers recreational space for relaxation after a visit.
How can customers reach Gerber Collision & Glass for inquiries or services?
Customers can call the main phone number +1 708-361-1211 or send an email to info@gerbercollision.com. The business also maintains active social media pages on Facebook and Twitter for updates and contact.