AutoZone Auto Parts

4.0
302 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West 159th Street in Orland Park, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Orland Park, IL or call us at (708) 342-1165.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7020 W 159th St, Orland Park, IL
60462, United States

Hours

Reviews

4.0
302 reviews
5 stars
174
4 stars
50
3 stars
19
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness and professionalism, while others are criticized for rudeness and lack of assistance.

Staff Knowledge

Several customers noted that some staff members are knowledgeable and helpful, while others lack the necessary expertise to assist effectively.

Store Management

Management received both positive and negative feedback, with some customers appreciating their assistance, while others reported unprofessional behavior.

Product Availability

Customers expressed frustration with product availability and stock issues, indicating that the store often does not have the parts they need.

Overall Experience

Overall experiences vary widely, with some customers having positive interactions and others vowing never to return due to poor service.
  • VV
    Vivi
    3 days ago
    5.0
    Very friendly fast service! This guy went above and beyond. Didn't catch his name blonde guy very helpful. Thanks guys
  • AI
    Alex Ibarra
    5 days ago
    5.0
    Louis helped me and gave great service. Highly recommend coming here for all automotive parts.
  • TC
    Tami Carper
    Dec 14, 2025
    5.0
    Went to start car this morning and...nothing. Called the Orland Autozone and talked to Keenan. He said he could install a new battery for me. After a jump, I got there, purchase the battery and Keenan went out in 8 degree weather and replaced my battery. So nice, professional and quick!! I couldn't be happier! Thank you Keenan, you made my day!
  • HA
    Hamid Aldaiah
    Dec 9, 2025
    1.0
    I went in and found an employee who didn't help me with anything. When I asked her if there was anyone who could help, she said no. She was very, very arrogant.
  • BL
    Belle Lorraine
    Dec 6, 2025
    5.0
    The moment we walked in Camille great us, answered all our questions, and walked us right to our part. She could not have been kinder or more helpful!! Her kindness really turned around a bad day!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Orland Park, IL?

AutoZone Auto Parts in Orland Park, IL is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.