Need a rental car in Orland Hills, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Orland Park West 159th Street location today.
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted instances of rudeness and disorganization.
Efficiency
Customers appreciated the quick and efficient service in many instances, but there were notable complaints about long wait times and delays in vehicle availability.
Vehicle Quality
While some customers received clean and well-maintained vehicles, others reported issues with the condition of the cars, including mechanical problems and cleanliness.
Reservation Issues
Several customers expressed frustration with reservation management, including last-minute changes and unfulfilled vehicle availability.
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James Swanigan
Feb 24, 2026
5.0
I was extremely satisfied with my experience using Enterprise Rent-A-Car. The service was professional, efficient, and well-organized from start to finish. The staff was courteous and helpful, the rental process was smooth, and the vehicle was clean and reliable. Overall, Enterprise exceeded my expectations, and I would confidently recommend their services to others and use them again in the future
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N R
Feb 22, 2026
5.0
Very good experience, for me they were pretty quick having the car ready and quick on the return, good customer service, Nate especially. Big shout out to him for all his help.
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Narita Mcclennon
Feb 8, 2026
5.0
Shout out to the Orland Hills Illinois location. I would highly recommend enterprise in Orland Hills. The employees make you feel important. They answer any and all questions asked. Appointments are kept on time. If you have a problem with your rental they advise you to swap it out immediately.
Without hesitation.
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Renee Vanorsby
Feb 7, 2026
5.0
OMG first I would like to say Nate was awesome he had so much patience’s as I went through 5 cars to figure out which was best for my disabled relative to commute in. BUT On the road the car had a piece that dropped, never came off and it was loud….. BOOOOOO to St. Louis who could not get me into another rental BECAUSE they didn’t have any at 2 places… Had to drive back with same car. NATE thank you he was apologetic and greeted me back as soon as I pulled up into Orland Park… Awesome 🤩
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Koko Mo
Feb 3, 2026
5.0
Just bought my college graduate son a 2023 Toyota Camry SE for a great price .. A very smooth deal and a price that beat the competition hands down .. A great crew to work with and a very special thanks to Leah for all her efforts and honesty.