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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(711 reviews)

Business Details

25 Chicago Ave, Oak Park, IL
60302, United States
(708) 524-8008
https://www.enterprise.com/en/car-rental/locations/us/il/oak-park-1509.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Oak Park, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Oak Park location today.

Location

Enterprise Rent-A-Car
25 Chicago Ave, Oak Park, IL
60302, United States

Hours

Reviews

4.1
711 reviews
5 stars
447
4 stars
105
3 stars
41
2 stars
32
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their professionalism, friendliness, and helpfulness, with many specific mentions of individual employees providing exceptional service.

Vehicle Condition

While many customers reported receiving clean and well-maintained vehicles, there were notable complaints about some cars being dirty or having unpleasant odors.

Reservation Issues

Several customers experienced problems with reservations, including not having a vehicle available upon arrival and poor communication regarding vehicle availability.

Efficiency

The rental and return processes were generally described as smooth and quick, although some customers noted long wait times during busy periods.
  • PR
    paul ribera
    3 days ago
    5.0
    I reserved a car online and was able to pick it up without any hassle. Anthony took care of me, and he went above and beyond making sure I got a rental that met my needs. When dropping off the car, he remembered who I was and followed up by asking about my weekend and extending sincere comments and wishes to my replies. The customer care experience these days across many industries is so impersonal, I am glad to see that’s not the case at this Enterprise location. Additionally, the lot had plenty of cars available, and while I was there, I observed everyone in the office always on task taking care of customers.
  • IN
    Itzia Novoa
    Feb 17, 2026
    1.0
    I had a terrible experience at this location. After the staff realized I spoke limited English, the service became dismissive and cold. Unlike other customers, I was never offered the E-Pass or given any explanation of the toll process. Since returning the car, I have been charged every two days for citations and tolls—totaling over $400. Even the toll company has no record of these charges. When I called to resolve this, the staff was unhelpful and claimed I owed an even higher balance that they couldn't explain. This feels like predatory behavior targeting non-English speakers.
  • SM
    Sharon Marshall
    Jan 14, 2026
    5.0
    BEST LOCATION EVER AND SUCH A GREAG STAFF WITH EXCELLENT CUSTOMER SERVICE. RENTAL EXPERIENCE IS SUPERB
  • HM
    Hally M
    Jan 11, 2026
    5.0
    I rent cars often for work and have had no issues while renting from the Oak Park Enterprise. The team is polite, professional, and they work hard to take care of their customers as quickly as they can. Most of my rentals have been clean and in good condition and I will continue renting from this location.
  • TT
    Time Traveler
    Jan 8, 2026
    5.0
    Car pickup was smooth and hassle-free. Antony was extremely helpful, patient, and professional. He took the time to explain everything clearly and made the whole process easy and stress-free. Customer service like this really makes a difference. Highly recommend this location — ask for Antony!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Oak Park offer?

Enterprise Rent-A-Car in Oak Park offers a wide range of vehicles including cars, vans, luxury cars, and flexible rental options with airport pick-up service.

What are the operating hours of Enterprise Rent-A-Car in Oak Park?

They are open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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