Mavis Tires & Brakes

4.5
1900 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Oak Lawn.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceNot available

Location

Mavis Tires & Brakes
4453 Southwest Hwy, Oak Lawn, IL
60453, United States

Hours

Reviews

4.5
1,900 reviews
5 stars
1,545
4 stars
90
3 stars
48
2 stars
35
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Jeremy, AJ, and Ray, for their professionalism, helpfulness, and friendly demeanor.

Efficiency

Numerous reviews highlighted the quick service and ability to handle repairs and replacements promptly, often without appointments.

Communication

While many customers appreciated the informative nature of the staff, there were complaints about miscommunication regarding service coverage and appointment scheduling.

Mixed Experiences

Some customers reported negative experiences, particularly regarding long wait times and issues with service charges, indicating inconsistency in service quality.

Value for Money

Customers frequently noted competitive pricing and good deals on tires and services, contributing to overall satisfaction.
  • RR
    Rob
    5 days ago
    5.0
    Great shop . Great customer service Carl was a lot of help. Explained what was wrong with the car and showed me .
  • TD
    Tiffany Drain
    Jan 2, 2026
    5.0
    Jeremy was very pleasant, patient, understanding, and had awesome customer service. He made sure that everything was taken care of and all the questions I had were answered. I appreciate everything that was done. I recommend services at Mavis.
  • DL
    Dr Terence Lake
    Dec 31, 2025
    5.0
    Jeremy and AJ are amazing and patient in explaining what’s needed and what to expect! First time at this location and I’m very pleased!
  • MR
    May May R
    Dec 30, 2025
    1.0
    I was having troubles with starting my car and was recommended by family members to go to Mavis due to their great experiences there and mine was anything but. I had my car towed their around 1 on a Friday afternoon. I spoke to C who in short told me that my car would be ready the next day. After completing a diagnostic test to see what the problem was, I was told that it would take about an hour and a half to replace my starter and that they buy their parts locally. He also told me that it would cost around $700-ish. He said that they would call me the next day when it was ready. I heard from no one. Fast forward to Saturday afternoon, I speak to J who told me that it wouldn't be ready that day because they gotten the of my engine wrong. He says that it'll be ready no later than noon on Sunday and would cost $872. I was told that they would call me and update me. I didn't hear anything. I called Sunday morning and spoke to someone who said that they ordered the wrong starter and would take longer. I was told that they would call me with an update. I heard nothing. I called later that night for an update and they said that they just got the new part later that night and someone would call me with an update. No one called. I call Monday morning and spoke to S. When I asked when would my car by ready, he said he didn't know. I called back and asked to speak to a manager, he put me on hold for a few minutes and told me it'd be ready by noon. I never spoke to the manager. He calls me a little after noon and told me that my car was done. I asked if they taken it for a test drive as this was told to me that they would do when the starter was installed. He sounded annoyed that I was asking but said that he would. He takes the car for a test and said that something was wrong with my brakes. Without my permission, they go in and check my breaks. When I ask how much everything would cost, they said it would be over $1000 due to the change in starter parts! This experience was marked with incompetency, unprofessionalism, and poor communication. It was headache, stress, and drama that I didn't need or deserve. I was stuck in my house for four days with no transportation. What should have taken two days turned into four. Unfortunately, I cannot recommend this place to anyone or give them any business in the future.
  • GM
    Gemstones Mommy
    Dec 28, 2025
    1.0
    Worst place EVER. The male that was there on Sunday 12/28/25 at 4pm light skinned with glasses was rude. I was only there five minutes and decided to leave. I was told by two customers that the people who worked there had been arguing all day. This is unacceptable as an establishment. I do not spend my money where I don’t feel welcomed!!!

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.