Business Details
About
Nissan DealerCar DealerUsed Car DealerCar Leasing ServiceCar Rental AgencyAuto Accessories StoreTire Shop
Location
Hours
Reviews
4.4
2,635 reviews
5 stars
2,084
4 stars
184
3 stars
60
2 stars
60
1 star
247
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Sales Experience
Numerous reviews mentioned positive experiences during the car buying process, with specific salespeople receiving commendations for their knowledge and support.
Service Department
While some customers reported efficient and courteous service, others expressed dissatisfaction with the quality of repairs and communication.
Pricing Transparency
Several customers raised concerns about unexpected fees and pricing discrepancies, indicating a lack of transparency in the sales process.
Loyalty Issues
Long-time customers expressed disappointment over perceived attempts to take advantage of their loyalty, leading to a loss of trust.
- DLDen L4 days ago5.0Just came up here 11/19/25 and I will say as a mechanic this place really the best, got a Nissan kicks 2026. Warranty so good that I don’t have worry about repairs even tho I work on cars. 👍🏾
- BSBettie Smith5 days ago2.0The first week in August I took my vehicle to Kelly Nissan in Oaklawn for inspection. Tech informed advisor Daniel that everything was okay with my vehicle except for one thing (exhaust system). Tech repaired loose heat shield with new clamps. Two weeks later I took my vehicle to Kelly Nissan in Oaklawn because I had concerns about the poor acceleration and sound like the exhaust system again. Tech informed advisor Daniel that everything checked out okay. The middle of October vehicle would not start. I had it towed to Kelly Nissan in Oaklawn after diagnosing I was told battery bad and corroded positive battery terminal. WHAT! I don't understand why they did not see this when the vehicle was inspected. Did they do an inspections? Repairs done. When I picked up my vehicle I received a invoice stating work performed on my vehicle. Fuel injection system purge with valvoline products. Tech completed replacing the front brake pads along with rotors and test drove vehicle after completion to verify proper operation. I called Nissan repair and spoke with Eva asking her for an explanation why these things were done to my vehicle she stated I had to speak with the manager when he returns from vacation. Spoke with the manager on October 24th. He stated those are recommended repairs need on my vehicle. Took vehicle in on October 27th free inspection. I was told my vehicle needs brake fluid flush, coolant service, fuel injector flush and replace the front brakes. Not from them. I think they never did inspections. Be careful!
- JBJerome BrownNov 10, 20255.0Great people! They always give me the best deal! The service department is also quick and thorough.
- JLJoe LipumaNov 3, 20255.0My battery was dead but was under warranty. I called Kelly Nissan on a Saturday morning and they got me right in. Called a dealership closer to my house and they told me they had no openings and they couldn’t get to it. Great service!
- VVvicOct 27, 20251.0So I just wanted to share and get something’s understood so last week I went with the intention of purchasing a new truck keep in mind I’ve been a customer for years and have purchased multiple cars has the years go by I understand this is commission based has well by why try to screw over a customer that has been loyal for years by adding an additional 5k plus taxes to each truck shown to me when online there showing 5k less on top asking for a huge down payment some one please explain cause it don’t make sense best bet that after this I’ll be shopping at another dealer I don’t appreciate the fact that they tried to take advantage of a Loyal customer
Frequently Asked Questions About Kelly Nissan, Inc.
What are the operating hours of Kelly Nissan, Inc.?
Kelly Nissan, Inc. is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Where is Kelly Nissan, Inc. located?
Kelly Nissan, Inc. is located at 4300 West 95th Street, Oak Lawn, IL 60453, United States.
What types of services does Kelly Nissan, Inc. offer?
Kelly Nissan, Inc. offers services including new and used car sales, car leasing, car rental, auto accessories, and tire services.
Where can I find special offers on new Nissan cars at Kelly Nissan?
You can find special offers on new Nissan cars at Kelly Nissan on their website at https://www.kellynissan.com/new-vehicles/new-vehicle-specials.
How can I contact Kelly Nissan, Inc. by phone?
You can contact Kelly Nissan, Inc. by calling +1 708-499-1000.
Does Kelly Nissan, Inc. have a presence on social media?
Yes, Kelly Nissan, Inc. is on Facebook at facebook.com/kellynissan and on Instagram and Twitter under the handle 'kellynissan'.
How can I reach Kelly Nissan, Inc. online?
You can visit Kelly Nissan's website at https://www.kellynissan.com/ for information and services.
What well-known car dealerships are located near Kelly Nissan, Inc.?
Nearby major car dealerships include Jerome Brown and Oak Lawn Toyota, which can be useful for customers considering multiple car brands or services.
Are there medical facilities near Kelly Nissan, Inc. in case of emergencies or health needs?
Several medical professionals and centers like Lawn Medical Center, Dr. Mary Ellen Moore D.O., and Health and Happiness dental office are nearby for health and medical needs.
What community services are available near Kelly Nissan, Inc. for mental health and counseling?
Nearby services include Solley's Place and ODA Solutions, which provide counseling, mental health, and addiction treatment support.