Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.6
466 reviews
5 stars
390
4 stars
30
3 stars
8
2 stars
8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and communicative throughout the repair process.
Repair Quality
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked as good as new after service.
Communication Issues
Several reviews highlighted poor communication regarding repair timelines and updates, leading to frustration for some customers.
Timeliness
While many customers appreciated early completion of repairs, others experienced significant delays, impacting their overall satisfaction.
Mixed Experiences
Feedback varied widely, with some customers expressing high satisfaction while others reported serious issues with workmanship and service.
- MVMichelle VegaOct 16, 20255.0Very convenient that rental is next door. Staff was helpful and they kept me updated on my vehicle. Hopefully I don't have to come back but if needed I will definitely chose Gerber Collision
- SBSteven BarmesOct 13, 20255.0Extremely great work and customer service.
- DRDeshawn RussellSep 25, 20254.0I had my car repaired here after getting damaged from a tree through rain storm. It took them 3 weeks to repair my vehicle and then the vehicle was only 80% repaired when I picked it up. They were still waiting on parts to come in for my car roof and had to replace a door piece that was remove(why it was removed, I don't know because the man job was to repair the windshield and rear view mirror) I had to come back in on another day to have this done after then being told that the door piece ordered might not fit so they would have to reorder the right one. I would probably give this review 5 stars but the communication was not good over the course of the initial 3 weeks. I had to call many of times to get updates.
- SBSteven BarmesSep 24, 20255.0Excellent experience as always. Great customer service and repairs.
- JKJessica KaneSep 23, 20255.0My car looked as if the accident never happened. Also, it was ready 4 days earlier than expected which worked out beautifully. I was very happy with the whole process.
Frequently Asked Questions About Gerber Collision & Glass
What types of automotive repair services does Gerber Collision & Glass offer?
Gerber Collision & Glass provides collision repair, auto body repair, dent removal, bumper repair, windshield replacement, auto glass services, and paintless dent repair.
Does Gerber Collision & Glass provide any guarantee on their work?
Yes, their repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
What are the operating hours for Gerber Collision & Glass in Oak Lawn?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. They are closed on Sundays and major holidays.
Where is Gerber Collision & Glass located?
The shop is located at 4718 Southwest Highway, Oak Lawn, IL 60453, USA.
What forms of payment are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
How can customers contact Gerber Collision & Glass for estimates or inquiries?
Customers can call +1 708-423-4959 or email info@gerbercollision.com for estimates or questions.
Is Gerber Collision & Glass wheelchair accessible?
The shop has restrooms available but does not have a wheelchair accessible entrance or wheelchair accessible restrooms.
Are there car rental agencies near Gerber Collision & Glass for customer convenience?
Yes, Enterprise Rent-A-Car and Alamo car rental agencies are nearby, making it convenient for customers to rent a vehicle during repairs.
What nearby dining options are available for customers waiting at Gerber Collision & Glass?
Customers can visit Just My Luck Bar & Grill or Murphy's Law for dining options close to the repair shop.
Are there nearby postal services customers can use when visiting Gerber Collision & Glass?
Yes, Oak Lawn Post Office, United States Postal Service, and US Post Office are nearby for mailing and shipping needs.