Enterprise Rent-A-Car

4.1
849 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

4700 Southwest Highway, Oak Lawn, IL
60453, United States
(708) 423-6600
https://www.enterprise.com/en/car-rental/locations/us/il/oak-lawn-southwest-hwy-1503.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Oak Lawn, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Southwest Highway location today.

Location

Enterprise Rent-A-Car
4700 Southwest Highway, Oak Lawn, IL
60453, United States

Hours

Reviews

4.1
849 reviews
5 stars
541
4 stars
120
3 stars
53
2 stars
27
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and accommodating, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service during both pick-up and drop-off, despite some instances of being busy.

Vehicle Condition

Several customers expressed dissatisfaction with the cleanliness and condition of the rental vehicles, indicating a need for improvement in this area.

Communication Issues

There were multiple complaints regarding poor communication, particularly in terms of phone responsiveness and clarity during the rental process.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding specific staff interactions and management, suggesting inconsistency in service quality.
  • XX
    X X
    3 days ago
    5.0
    Fabulous service from start to finish!!!
  • KW
    Katrina White
    5 days ago
    5.0
    I just experienced the BEST example of customer service with Tino over the phone. I rented with them and called to inquire about an item potentially left in the vehicle. Knowing that the vehicle is being pulled for sale, Tino called their corporate location to try to track the vehicle down for me. He didnt stop there. When he wasnt getting the results he needed, he KEPT WORKING at it until we came to an agreeable solution. Thank you so much Tino for your time and patience with me and going above and beyond.
  • MG
    Mark Gritton
    Jan 3, 2026
    5.0
    I had excellent experience with Enterprise Car rental. They worked in conjunction with BERMAN CDRJ Dealership to provide a vehicle for me because I was having work done on my Jeep. They were curtious, professional and a good car rental company to deal with.
  • RJ
    R J
    Dec 24, 2025
    5.0
    Deon was amazing, was extreamly was very helpfull from start to finish i will recomend this location to friends and family
  • FB
    Fred Brown
    Nov 29, 2025
    5.0
    I was able to rent a car at the very last minute especially considering the holidays are upon us. I was please with the price of my rental. Everyone was extremely nice, friendly, helpful and courteous. I would definitely rent from here again.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Oak Lawn, IL?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at 4700 Southwest Highway?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on weekends from 9:00 AM to 1:00 PM.