Need a rental car in Oak Lawn, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West 95th Street location today.
Many customers praised the staff for being friendly, accommodating, and providing excellent service, particularly highlighting individuals like Lara and Kimani.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and maintenance of the vehicles, including dirty interiors and mechanical problems.
Efficiency
Customers appreciated the quick and easy rental process, with many noting fast check-in and check-out experiences.
Communication
While some customers received clear communication regarding their rentals, others reported poor communication and unprofessional behavior from staff.
Reservation Issues
Multiple customers experienced problems with their reservations, including not having the reserved vehicle available and being given different cars than expected.
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Christina Sanchez
Nov 15, 2025
1.0
Terrible customer service. I made a reservation on Monday for Wednesday. They told me I’m all set. At the time someone was supposed to come pick me up from a body shop so I can get my rental car, they CANCELED on me and said sorry we have no more cars. I was stranded and they didn’t even care. Told me I could try calling another location. Should have found a car at another location for me since they told me they have one reserved for me.
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david Nelson
Nov 6, 2025
5.0
Friendly, fair, and professional
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Catherine A. Hart
Nov 6, 2025
5.0
Very professional and prompt. Clean car.
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Dashawn Ballenger
Nov 3, 2025
5.0
Doctor z and alejandra got me in and out everything was good i love the staff and I will be back
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Pj Pistek
Oct 23, 2025
5.0
The Oak Lawn location on 95th and Oak park are great! Friendly fast and keep you up to date. I rented due to an accident and they worked with State Farm.