Car-X Tire & Auto

4.7
1278 reviews

About

Auto Repair ShopAuto MaintenanceTire ShopBrake ShopOil Change Service StationCar Battery StoreAuto Air Conditioning ServiceSmall Engine Repair Service
Car-X Tire & Auto in Oak Lawn, IL is your one stop for oil changes, brakes, tires and all your auto repair needs. Why Car-X Tire & Auto? Fast You need your car, and your car needs us. We will service or repair your vehicle as quickly and affordably as possible. Every time. Affordable We’ll never try to sell you something you don’t need, and we’ll always give you the best service for the best price. Reliable Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. With more than 140 locations across the U.S., Car-X is known for one thing—quality automotive service. Our Story... Founded in 1971 by a group of experienced muffler shop owners, Car-X began as an exhaust specialist. Today, the company has grown to become one of the nation’s leading automotive service experts, providing just about any automotive repair you can imagine. Locally owned and operated for over 50 years, Car-X has a reputation of providing exceptional service, and we continue to strive to exceed the expectations of every customer who walks through our doors.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • RestroomAvailable

Location

Car-X Tire & Auto
10701 S Cicero Ave, Oak Lawn, IL
60453, United States

Hours

Reviews

4.7
755 reviews
5 stars
667
4 stars
24
3 stars
11
2 stars
1
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior.

Service Quality

Many customers expressed dissatisfaction with the quality of service, citing issues such as incomplete repairs, overcharging, and long wait times.

Management Issues

Several reviews highlighted problems with management, including poor communication, lack of accountability, and failure to honor appointments.

Positive Experiences

Despite the negative feedback, there are numerous positive reviews praising specific employees for their exceptional service and willingness to help.

Pricing Concerns

Customers frequently mentioned concerns about pricing, including unexpected fees and perceived overcharging for services.
  • CS
    Christine Shipanik
    Nov 11, 2025
    5.0
    November 11 7:30 at night I have a 2012 Ford Taurus. I have 1 wonky headlight and one good one. My good one burned out. I stopped and picked up a bulb and tried to change it with the help of the owners manual. I could not do it. I was very nervous to drive from Oak Lawn to Orland at night. I stopped into Car X and asked if they could possibly help me. The gentleman at the counter said “no worries mam” and pulled my car in and changed my bulb. I can’t tell you how grateful I am for his kindness and the reassuring words of the other young man working there. It was the end of their night and they went above and beyond, something I feel lacks in today’s world. Brought me to tears. Thank you so much for your kindness and the feeling of safety you gave me driving home.
  • SB
    Seifeddin Bourouina
    Nov 7, 2025
    1.0
    Bad customer service, rude and unprofessional
  • LH
    Ladonna Hale
    Jul 12, 2025
    1.0
    Took my car in on June 23rd took a whole week and 1 day to look at it then the manager guy tried to get me to take it to a Hyundai dealer down the street to pay for a diagnostic although I have a warranty and they work with the warranty company the manager also told me he would tow it to another shop if they couldn't do the work that didn't happen it was a horrible experience giving me the run around
  • BB
    Bessie M. Bryant
    Jul 9, 2025
    5.0
    Had my daughters oil changed. Very nice and clean place.
  • ME
    Makayla Evans
    Jun 22, 2025
    5.0
    Came in for just air 2 tires had nails they let me know tires had low tread Krista the manger got me a good price had the tires done in less than hour also did a free inspection Krista and mechanic showed me my brakes were low will be back soon

Frequently Asked Questions About Car-X Tire & Auto

Can I schedule an appointment online at Car-X?

You can schedule an appointment at Car-X by visiting: https://www.carx.com/request-an-appointment/ .

Are there any coupons available for Car-X services?

Car-X coupons are available at https://www.carx.com/coupons/ by location.