Jiffy Lube

4.3
398 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in OAK FOREST. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Jiffy Lube
5401 159th St, Oak Forest, IL
60452, United States

Hours

Reviews

4.3
398 reviews
5 stars
280
4 stars
47
3 stars
14
2 stars
6
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and professional staff, others reported rude and dismissive behavior from certain employees.

Service Quality

Several customers expressed concerns about the quality of service, including issues with vehicle maintenance and claims of unnecessary upselling.

Efficiency

Many reviews highlighted the quick service and efficiency of the staff, with several customers noting they were in and out in a timely manner.

Trustworthiness

There are significant concerns regarding trustworthiness, with multiple customers alleging that services were not performed as promised and that staff were dismissive of complaints.

Pricing Issues

Customers reported inconsistencies in pricing, with some feeling they were overcharged compared to other locations.
  • MH
    Mz L Henry
    4 days ago
    5.0
    Oak Forest, IL Jiffy Lube defines CUSTOMER SERVICE! ALL the employees here need lunch on JIFFY LUBE for their outstanding service
  • NH
    nedra hill
    Dec 22, 2025
    1.0
    DO NOT GO TO THIS JIFFY LUBE ( LOCKED MY ENGINE & DAMAGED MY TRANSMISSION) I went in for a oil change October 11th a week later went back they put ANTIFREEZE in my vehicle the next day my car would not move ! the 23rd of October I got it towed to a autoshop they told me my engine was locked , replaced the old engine with a new one and ruled out it locked up because antifreeze overflow my vehicle never needed the antifreeze that jiffy lube topped off witch cause the over flow . I went into labor October 31st so this whole time I’m on maternity leave and just now able to contact the owner, they replaced the engine and my car started but would not move because parts of the transmission is also DAMAGED FROM THE ANTIFREEZE, jiffy lube claims since the new engine is in the car they cannot pay for the damages they caused because it already been replaced. RED FLAG OWNER JOSEPS SAYS CAMERA FOOTAGE ONLY GOES BACK 60 days mind you it has not been 60 days . DO NOT GO TO THIS JIFFY LUBE THEY WILL NOT PAY FOR DAMAGE THEY CAUSED! Now we go to small claims court very unprofessional if you want a up and running car don’t take your car here LEARN FROM ME .
  • JK
    Jessica Kelly
    Dec 8, 2025
    5.0
    I just had the best experience at the oak forest location. The employee told me to look up a coupon and I was able to get 16 off for that service. They didn’t try to up charge me for anything. It was really quick and he was super friendly.
  • VC
    Vegus Capelli
    Nov 24, 2025
    5.0
    Hey guys thank you for checking out my review for today today I visited jiffy lube located in oak Forest it was about that time to get new tires for the winter for months like most people I kept putting it off I kept happy to fill up my right front passenger side tire with are almost every other day the owner told me if you don't want this to keep happening you're going to need some brand new tires for the front I eventually took his advice I made the time to come in and get my business taken care of I was extremely satisfied what's the world class customer service from not just the manager but the entire staff the work that was done was very professional I would recommend anyone best looking for a top tier fully serviced Auto repair shop to look no further I would definitely be back thank you for the business and making sure I'm safe out there on the road God bless
  • CW
    cyntrall williams
    Nov 23, 2025
    1.0
    READ U RECEIPT BEFORE LEAVING! I took my 2007 grand Cherokee on 11/21/2025 at 9:03am to get an oil change. SALVADOR approach me with a $20 jiffy lube discount card. He gave me and another customer one. I asked if i could use it today. After the completion of my oil change i read my receipt and noticed i was charged an additional UPCHARGE fee of $20. I called the same day (11/21/2025 at 12:15pm) where i was told the UPCHARGE fee was for the use of European oil. I told him i have a 2007 grand Cherokee why would U use European oil on an American made car. He claim because it’s a high performance car. I Went home to check all my other receipts because i have a 2014 BMW 535i that i previously brought up there for an oil change. THERE WAS NO ADDITIONAL UPCHARGE fee on my European car. So the guy SALVADOR ripped me off. BE WARE of him. I will never come back to this jiffy lube for service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.