Jiffy Lube

4.3
391 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in OAK FOREST. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Jiffy Lube
5401 159th St, Oak Forest, IL
60452, United States

Hours

Reviews

4.3
391 reviews
5 stars
276
4 stars
47
3 stars
14
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and professional, while others reported rude and dismissive behavior.

Service Quality

Concerns raised about the quality of service, with some customers questioning whether services were performed as promised.

Speed of Service

Many customers appreciated the quick service, often completed in under 15 minutes.

Accountability

Several reviews highlighted a lack of accountability from staff regarding service issues and customer complaints.

Pricing Transparency

Customers noted that pricing was generally fair and transparent, though some felt they were upsold unnecessary services.
  • CW
    cyntrall williams
    1 day ago
    1.0
    READ U RECEIPT BEFORE LEAVING! I took my 2007 grand Cherokee on 11/21/2025 at 9:03am to get an oil change. SALVADOR approach me with a $20 jiffy lube discount card. He gave me and another customer one. I asked if i could use it today. After the completion of my oil change i read my receipt and noticed i was charged an additional UPCHARGE fee of $20. I called the same day (11/21/2025 at 12:15pm) where i was told the UPCHARGE fee was for the use of European oil. I told him i have a 2007 grand Cherokee why would U use European oil on an American made car. He claim because it’s a high performance car. I Went home to check all my other receipts because i have a 2014 BMW 535i that i previously brought up there for an oil change. THERE WAS NO ADDITIONAL UPCHARGE fee on my European car. So the guy SALVADOR ripped me off. BE WARE of him. I will never come back to this jiffy lube for service.
  • JP
    James Perkins
    2 days ago
    5.0
    Good service staff with good managerial supervision
  • SH
    Silvercloud Last Homely House
    4 days ago
    4.0
    This Jiffy Lube is great, the people there are fast, friendly, professional and just go above and beyond. However, the coupons from the jiffy lube website for discounts on services, and those that have a percentage off just don't work. The gentleman Sal who worked on my vehicle tried all the service coupons for that location on the website and those behind the counter to no avail. He was kind enough to give me 20 dollar coupon that did work, it wasn't from the website. So please Jiffy Lube fix your coupons.
  • US
    Uhura Sasse
    Oct 28, 2025
    5.0
    Great service. Done quick, done right!
  • AR
    Allen Romano
    Oct 3, 2025
    1.0
    I had a very poor experience at this Jiffy Lube location. I came in for a simple oil change, and immediately after the service my car began having multiple electrical issues that were not present beforehand. My clock stopped working, the trunk sensor light came on, my dome lights stopped working, and my car was no longer functioning the same. I returned the very next day to ask if they could re-check the issue, but the employee told me there was “nothing they could do” and that it was an electrical problem with my car. This was extremely frustrating because my car was not showing any of these problems prior to my visit. Instead of taking responsibility or even attempting to investigate, they dismissed my concerns. This lack of accountability and poor customer service left me very disappointed. Customers should feel confident that their car will leave in the same or better condition after a service not worse.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.