Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.6
236 reviews
5 stars
194
4 stars
17
3 stars
6
2 stars
4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and keeping them informed throughout the repair process.
Quality of Repairs
Overall, customers were satisfied with the quality of the repairs, noting that their vehicles looked as good as new after service.
Timeliness
Several reviews highlighted the quick turnaround time for repairs, with some customers receiving their vehicles back ahead of schedule.
Communication Issues
Some customers reported poor communication regarding delays and updates, leading to frustration during the repair process.
Security Concerns
A few reviews raised serious concerns about vehicle security, including incidents of theft and inadequate safety measures at the facility.
- AGAdrian Guerra3 days ago5.0The staff at the Oak Forest Gerber Collision & Glass were friendly, knowledgeable, and helpful. It was a great experience all around. The work performed on my truck was exceptional and it was completed ahead of schedule! You can trust that your vehicle will be repaired correctly and professionally the first time! A+
- LHLaSandra Horsley4 days ago3.0The quality of service was great but the staff, just unknowable, didn’t reach out and call when the part arrived just unprofessional.
- ABAlfredo BarreraDec 24, 20255.0GREAT EXPERIENCE
- TMTerrence MaloneyNov 17, 20255.0A job well done. Quick service. Very good office support. Great coordnation between Gerber and the insurance companies.
- RSRobert SharonNov 17, 20255.0scratches repaired on 3 fenders, and a small dent in one door was removed. Paint blended in so there is no noticeable differences between areas they painted and areas they did not paint. I am very satisfied at this time. I have only had the vehicle back for 6 days .
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision auto body repair, auto glass services including windshield replacement and repair, dent removal, bumper repair, paintless dent repair, auto painting, and mobile auto glass service.
Does Gerber Collision & Glass provide any guarantees for their repairs?
Yes, all workmanship is backed by a Lifetime Guarantee for as long as you own your vehicle.
What are the operating hours of Gerber Collision & Glass?
They are open Monday through Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays and certain holidays like Thanksgiving, Christmas, and New Year's Day.
Which payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
Is Gerber Collision & Glass accessible for people with disabilities?
Yes, the facility has a wheelchair-accessible entrance and restroom, although the restroom is not wheelchair-accessible.
How can I get a free estimate for repairs at Gerber Collision & Glass?
You can contact them to get a free collision repair estimate or auto glass quote, with options to book repairs online.
What nearby places can I visit after my appointment at Gerber Collision & Glass?
Nearby you can visit Olivers Bar and Grill for dining or The Exclusive Pour, a cocktail and wine bar, to relax after your appointment.
Are there other automotive services near Gerber Collision & Glass?
Yes, nearby automotive service providers include Ziebart for auto detailing and Cars Automotive Inc. for repairs and towing services.
Where can I buy auto parts near Gerber Collision & Glass?
NAPA Auto Parts and B & M Auto Sales are nearby locations where you can purchase automotive parts and accessories.
Is there convenient dining nearby Gerber Collision & Glass?
Yes, there are several dining options such as Nicky V’s Food Trucks & Catering, Doug's Dogs fast food, and Barbeque Sakebob, a sushi and Japanese/Korean restaurant.