Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in O Fallon.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
564 reviews
5 stars
418
4 stars
71
3 stars
14
2 stars
12
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of exceptional service from team members like Talia and Jordan.
Efficiency
While some customers experienced long wait times, many others highlighted quick service and efficient handling of oil changes, often being in and out in a timely manner.
Quality of Work
There were mixed reviews regarding the quality of service, with some customers reporting issues like improper oil changes or incomplete inspections, while others noted thoroughness and attention to detail.
Management
Several reviews commended the leadership and professionalism of managers like Talia and Bethany, indicating strong team management and customer care.
Overall Experience
The overall sentiment was positive, with many customers expressing loyalty and satisfaction with their experiences, despite some isolated negative incidents.
- PPPepper PontiousNov 9, 20251.0$147 for a standard oil change after waiting 90 minutes to get into a bay. 0/10 do not recommend. 😮💨
- NWNadia WareOct 22, 20255.0I consistently receive outstanding service at this Valvoline location. The staff is always professional, courteous, and efficient. Today’s visit truly stood out. I arrived early, and the entire crew provided exceptional customer service from the moment I pulled in. They greeted me warmly, worked efficiently, and wished me a great day as I left. Their professionalism and positive attitude make every visit a great experience. Highly recommend this team.
- JBJim BillingsleyOct 10, 20255.0Store manager Talia and her team were working a very high volume flow of vehicles through their two bays when I showed up with no appointment. Each bay had 3 or 4 vehicles awaiting servicing. Despite this heavy workload this team of professionals expertly accomplished their tasks safely and efficiently. As soon as I arrived Talia cane to my car and welcomed me to her store. She then began working by scanning my car’s barcode and doing initial checks of all my exterior lights. Very soon it was my turn in the maintenance bay for my servicing. Dennis and Terran worked diligently to do their checks and servicing. I knew before I arrived I wanted an oil change and a transmission fluid change. I have brought my 2000 Ranger to this store before for these services and knew I was in good hands. Talia offered me a fuel system service which I also accepted, but due to the location of the fitting or the fitting was different on my car we couldn’t get the fuel system service. I did buy the fuel additive for the tank. My car’s transmission is sealed so couldn’t do that either. All said, Talia shows tremendous leadership skills and deserves promotions well above her current assistant manager position. She cares and has vast knowledge of all the aspects of vehicle maintenance and customer service. Very few places I’ve shopped have the caliber of all the people I saw at this store location. Thank you, thank you, thank you!
- VBVictor and Miriam BrunOct 9, 20255.0I’m a loyal, steady customer. Great service!
- TDTara DuekerOct 1, 20255.0Always fast and ALWAYS friendly. Customer service at its finest!! I even have a new car and i could get free oil changes at the dealership but I still come to Valvoline.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 100 West Highway 50, O'Fallon, IL 62269, United States.
What are the operating hours of Valvoline Instant Oil Change?
The service station is open Monday through Friday from 7:00 AM to 7:00 PM, and on weekends from 7:00 AM to 6:00 PM. It is closed on specific holidays like November 27 and December 25 in 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required; you can visit anytime during operating hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
How long does an oil change service typically take?
Oil changes usually take about 15 minutes, allowing you to stay in your car during the process.
If I am visiting Valvoline Instant Oil Change, are there nearby places to grab coffee?
Yes, Starbucks is nearby where you can enjoy coffee or a smoothie before or after your vehicle service.
Where can I refuel or clean my car near Valvoline Instant Oil Change?
bp America station is close by, offering gas, convenience store items, and car wash services for your added convenience.
Are there any grocery or pharmacy locations near Valvoline Instant Oil Change?
Yes, Schnucks is a nearby grocery store and pharmacy where you can pick up essentials during your visit.
What kind of automotive support services are available near Valvoline Instant Oil Change?
Nearby you can find AutoZone for automotive parts and accessories, and Find Trucks Service offering truck repair, tire service, and towing.