Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Northlake #3558 in Northlake, IL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Northlake, IL or call us at (708) 345-4497.
Feedback is mixed regarding customer service, with some praising helpful and friendly staff while others report rudeness and lack of assistance.
Staff Knowledge
Many customers appreciated the staff's knowledge and willingness to go above and beyond to assist with car issues.
Store Cleanliness
Several reviews noted that the store is clean and organized, contributing to a positive shopping experience.
Product Availability
There are complaints about stock shortages and incorrect parts being sold, leading to customer dissatisfaction.
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Unicorn Child
Jan 7, 2026
1.0
A friend of mine simply needed help and was terribly disrespected. Her car needed a jump even though they said her car couldn't stay there but still offer nothing but being absolutely rude. Not only did the manager treat her like crap but also treated her employees like crap. Then once she started experiencing a medical emergency because of extreme stress due to her own medical conditions, they decided to make it worse by making her seem like she was crazy and took her picture. She just needed her battery jumped but she got NOTHING but disrespect. This autozone has continuously had rude people serving costumers
DB
David Bergschneider
Jan 2, 2026
5.0
Very nice experience, every time I shop there has been excellent, completely helpful couldn't ask for a better staff
D
dominick .-.
Dec 19, 2025
5.0
I went there for a battery and the guy was super helpful and very nice also he gave me the grease and felt things for free I'm definitely recommending this AutoZone to anyone looking for good prices and great customer service 10/10
HM
Hannah Mandeville
Dec 2, 2025
5.0
The gentleman working today around 1030am on 12/2/25 just saved my friend and I!
He recommended us to Leyden Auto and Tire (right down the road) for a flat, and without his knowledge and generosity we would still be stranded!!
CP
Cool Pips
Oct 24, 2025
5.0
My experience in AutoZone was one of the best thank you Miguel for your excellent service, professionalism and assistant