Business Details
About
Land Rover DealerUsed Car DealerAuto Accessories Store
UPDATE: Service offering pick-up and drop-off valet. Virtual, remote, contact-free options for sales. Enhanced sanitization processes in place, including Cilajet Anti-Microbial vehicle treatments.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
1,064 reviews
5 stars
965
4 stars
28
3 stars12
2 stars7
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, kindness, and attentiveness of the staff, particularly highlighting individuals like Jeremy, Tommy, and Gabriel for their exceptional service.
Communication
Many reviews noted the dealership's strong communication practices, with staff providing timely updates and clear explanations throughout the service and purchasing processes.
Service Quality
The quality of service received was frequently commended, with customers appreciating the thoroughness of repairs and maintenance, as well as the availability of loaner vehicles.
Sales Experience
Customers reported positive experiences during the car buying process, emphasizing the professionalism and helpfulness of sales associates, which contributed to a smooth and enjoyable transaction.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service quality and communication issues, indicating room for improvement in consistency.
- DCDavid Chandler6 days ago5.0Joe Fuentes was a good adviser and the overall process was easy. And the car is great!
- JDJohn DolniakNov 15, 20255.0I just had my Range Rover serviced at Land Rover and the experience was excellent. Tommy, my technician, was outstanding—professional, knowledgeable, and attentive to every detail. He took the time to explain what was being done and made sure everything was handled perfectly. Really appreciate the great service. Highly recommended!
- AHAshor HaidoNov 12, 20255.0Great service very prompt and professional. Tommy is a great service advisor to deal with. Comes very highly recommend.
- BBBRYAN BELCHERNov 11, 20255.0Outstanding service from Carolyn , Tommy, Brandon and the service technicians. Their whole team is very caring and professional, always goes above and beyond for me as a customer of 5+ years. I do not live near but will always make the trip to service my vehicle here because of them!
- RMRenan morganNov 10, 20255.0I feel welcome and amazed with sales and finance personnel professionalism and respectful.
Frequently Asked Questions About Land Rover Northfield
What vehicles does Land Rover Northfield offer?
Land Rover Northfield offers Land Rover, Range Rover, Discovery, and Defender models.
What are the regular business hours for Land Rover Northfield?
The dealership is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and is closed on Sundays.
Does Land Rover Northfield offer any special services or safety measures?
Yes, the dealer offers pick-up and drop-off valet service, virtual and contact-free sales options, and enhanced sanitization including Cilajet Anti-Microbial vehicle treatments.
Where is Land Rover Northfield located?
Land Rover Northfield is located at 670 Frontage Rd, Northfield, IL 60093, United States.
How can I contact Land Rover Northfield for inquiries or service appointments?
You can contact them by phone at +1 847-446-6665.
Does Land Rover Northfield provide vehicle maintenance services like oil changes?
Yes, they offer vehicle maintenance services including oil changes.
What payment methods does Land Rover Northfield accept?
Land Rover Northfield accepts checks, debit cards, and mobile NFC payments.
Is there a car wash service available at Land Rover Northfield?
Yes, Land Rover Northfield has a car wash service.
Are there other automotive dealerships near Land Rover Northfield?
Yes, nearby automotive dealerships include Jaguar Northfield, Fields BMW Northfield, and Fields Land Rover Northfield.
What nearby businesses can I visit around Land Rover Northfield?
Nearby you can visit Fresh Made Cafe and Juicery for refreshments, Sweet Time Inc. for gifts, and several insurance agencies such as Sarah Brice: Allstate Insurance.
How can nearby locations help me when visiting Land Rover Northfield?
Nearby businesses like Jaguar Northfield and Fields BMW Northfield can help you compare vehicles, while Fresh Made Cafe and Juicery offers a place to relax before or after your visit. Also, nearby automotive repair shops provide additional service options.