Jaguar Northfield

4.7
294 reviews
2024 Jaguar I-PACE
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Business Details

670 Frontage Rd, Northfield, IL
60093, United States
(847) 446-6665
https://www.jaguarnorthfield.com/
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About

Jaguar DealerUsed Car DealerAuto Parts StoreAuto Repair Shop
UPDATE: Service offering pick-up and drop-off valet. Virtual, remote, contact-free options for sales. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Accepts checksAvailable

Location

Jaguar Northfield
670 Frontage Rd, Northfield, IL
60093, United States

Hours

Reviews

4.7
294 reviews
5 stars
265
4 stars
6
3 stars
6
2 stars
7
1 star
10

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers praised the sales representatives, particularly Joe and Mike, for their honesty, professionalism, and ability to make the car-buying process smooth and enjoyable.

Service Quality

The service department received high marks for promptness, thoroughness, and effective communication, with many customers appreciating the detailed updates and loaner vehicles provided.

Customer Care

Overall, the dealership was noted for its friendly and welcoming environment, with staff being described as knowledgeable and attentive to customer needs.

Pricing Concerns

Some customers expressed dissatisfaction with high service costs and perceived overquoting for repairs, leading to mixed feelings about pricing transparency.

Post-Sale Support

There were complaints regarding lack of follow-up and communication after the sale, particularly concerning vehicle title issues.
  • RR
    Rich Rich
    Nov 12, 2025
    5.0
    Mike is an amazing salesman. He's super patient and very informative. He sold me a Beautiful Maserati Quattroporte.BEST Saleman ever!!!! I would definitely recommend Mike.
  • SF
    Steven Franklin
    Nov 8, 2025
    5.0
    Customary great attention from service advisers Ken and Tommy at Jaguar of Northfield
  • KW
    Kevin Walsh
    Nov 4, 2025
    5.0
    The only reason a review for a dealership is because of the sales rep Joe, A no BS guy who told it straight and got us in and out in an hour. Had been to a few other dealers and nothing but run around. Highly recommend Joe Fuentes, you won’t be disappointed
  • ST
    Sherman Thomas
    Nov 4, 2025
    2.0
    They did not do a good job cleaning my car after work was finished, the inside was not vacuumed or wiped down
  • HE
    Howard Ebner
    Oct 30, 2025
    5.0
    Very good service at Jaguar of Northfield p Polite, but expensive good loaner for the day thanks, Howard
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Frequently Asked Questions About Jaguar Northfield

What types of vehicles does Jaguar Northfield specialize in?

Jaguar Northfield specializes in new and pre-owned Jaguar vehicles.

What are the business hours for Jaguar Northfield?

Jaguar Northfield is open Monday to Thursday from 7:30 AM to 8:00 PM, Friday 7:30 AM to 6:00 PM, Saturday 8:00 AM to 6:00 PM, and it is closed on Sundays.