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Our particular dealership has been serving the greater Chicago area and Lake County areas such as Northbrook, Winnetka, and Highland Park since 1976. Fields BMW Northfield's team of auto sales and finance experts are uniquely equipped to assist you with a purchase or lease of a new BMW vehicle for sale near the Chicago area.
Many customers praised the attentive and professional service provided by staff members like Chris, Jerry, and Julio, highlighting their communication and problem-solving skills.
Customer Experience
Overall, customers reported a positive experience with the dealership, noting the smooth and efficient car buying process, as well as the helpfulness of the sales team.
Concerns with Service
Some customers expressed dissatisfaction with service-related issues, including miscommunication about diagnostics and concerns over vehicle safety and care.
Mixed Reviews on Sales
While many praised the sales team for their professionalism, a few customers reported negative experiences related to pressure tactics and communication issues during the buying process.
YN
Yot Nek
3 days ago
5.0
Everytime I go for service for our X7 Chris Goodrich is my service advisor as always very professional, communicative and efficient. Gives you update all the time, very approachable. You bet!
TA
Terry Anderson
Feb 23, 2026
5.0
Great experience working with Gregory Johnson at Fields BMW. He was professional, knowledgeable, and made the entire process smooth and stress-free. I truly appreciated his clear communication and attention to detail. Highly recommend!
RR
RAY
Feb 14, 2026
5.0
My wife & I purchased a BMW on February 13. From arrival to finalizing paperwork, Ana, our sales consultant was there to walk us through the whole process. She proved knowledgeable about the BMW brand & as a bonus was able to complete all programming & ‘genius” tasks. 5 stars, ask for Ana
DB
Deb Bradford
Feb 12, 2026
5.0
Always a positive experience servicing our cars at Fields BMW. Last minute repairs required a loaner that wasn’t scheduled but they went above and beyond to make that happen for me. Chris is always professional and makes us feel like a valued customer.
MM
MJ Mailbox
Feb 9, 2026
1.0
I bought a 2019 330i xDrive M-Sport from CarMax and brought it to Fields BMW for a PAID inspection (and an oil change). It was still well within the 10 day return window at CarMax. Fields gave the car a clean bill of health and said how everything is great and all it needs is an in cabin air filter. Naturally, I kept the car. About 2 weeks later, I decided to do fluids (transmission, front and back differentials and transfer case) at a local BMW shop. Before doing anything, they brought me into the shop to show me under the car. The oil filter housing is leaking. Engine mount is leaking. Rear differential seal is leaking. Turbo is leaking. There was so much baked on fluids and oil that the tech said it had to have been leaking for many, many months. Coolant was caked all over from the bottom. A repair bill of $8200. Fields BMW didn't do any inspection. They set me up for financial ruin.
Frequently Asked Questions About Fields BMW Northfield
What types of BMW vehicles can I purchase or lease at Fields BMW Northfield?
Fields BMW Northfield offers new BMW vehicles for sale as well as used cars. You can purchase or lease new BMWs and take advantage of lease deals and new car specials.
What are the operating hours of Fields BMW Northfield?
The dealership is open Monday through Thursday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays. Holiday hours may vary, with closures on certain dates.
What services does Fields BMW Northfield provide?
They offer various services including oil changes, tire repair, tire rotation, alignment services, car maintenance, and car service.
Does Fields BMW Northfield offer vehicle pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Fields BMW Northfield?
The dealership accepts cash and financing as payment options.
Can I shop for BMW vehicles online through Fields BMW Northfield?
Yes, you can order your BMW online via the dealership's order page and explore financing offers on their website.
Is there free on-site parking available at Fields BMW Northfield?
Yes, the dealership offers free onsite parking with a parking lot available for customers.
What nearby insurance agencies can I visit when at Fields BMW Northfield?
Nearby insurance agencies include Allstate Insurance Agent: Gregory Zajac, Fields Insurance: Allstate Insurance, Sarah Brice: Allstate Insurance, and MILA Insurance, all conveniently located near the dealership.
Are there other car dealerships close to Fields BMW Northfield?
Yes, nearby dealerships include Fields Land Rover Northfield, Land Rover Northfield, Jaguar Northfield, and Fields Volvo Cars Northfield, providing a variety of automotive options in the area.
What local amenities can I visit near Fields BMW Northfield?
You can visit nearby amenities such as Fresh Made Cafe and Juicery for refreshments, Anna Sadow Hair Design for beauty services, and Sweet Time Inc. for gifts, all within close proximity to the dealership.
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Certified March 01, 2026Yext Knowledge Graph
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