Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Northfield, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Glenview location today.
Location
Hours
Reviews
4.2
385 reviews
5 stars
271
4 stars
28
3 stars
17
2 stars
16
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Robbie, Daniel, and Glenn for their outstanding service.
Staffing Issues
Several reviews highlighted concerns about the location being understaffed, leading to long wait times for rentals and poor customer experiences.
Vehicle Quality
Feedback indicated mixed experiences with vehicle quality, with some customers receiving older cars lacking modern features, while others reported newer, well-maintained vehicles.
Reservation Problems
Multiple customers expressed frustration over issues with honoring reservations, including being given different vehicles than expected or having reservations canceled without notice.
Overall Experience
Despite some negative experiences, many customers reported positive overall experiences, citing efficient processes and a willingness to accommodate customer needs.
- SWS WilliamsNov 5, 20255.0Not every interaction has been perfect, but overall my experiences with Enterprise have always been marked by exceptional kindness, patience, and understanding from the staff – even in moments when they may have felt frustrated. Robbie demonstrated outstanding listening skills, and his clear, effective communication truly deserves recognition. I was especially grateful for Daniel’s willingness to check the vehicle for me – not just once, but twice – to help locate a misplaced item. I hope the team continues the tradition of excellence.
- KSKeep SmilingOct 25, 20255.0Outstanding costumer service provided by assistant manager Robbie ,. He was so professional, friendly and knowledgeable! I would definitely recommend him to anyone who need a rental car
- SASonic AffairOct 21, 20251.0This place is way too understaffed. Every time I’ve been there it seems as if there is a circus going on. People are waiting, literally almost 30-40 minutes to get their rental. And I’m not sure why they encourage you to do an online pre-registration, given they will ask you for that same information when you get there. Do Enterprise systems not have a way of storing the information? But the worst point of contention are the cars. They’re either old or simply don’t have basic necessities for 2025. Who rents out cars with no CarPlay? Or USBs which don’t work? Or windows that are not automatic? Or not upgrading you when you have status? The whole process is a mess. Done.
- PBPenny BlockOct 20, 20255.0Very friendly, excellent service
- SCShawn CabinianOct 3, 20255.0These guys are great. Easy pickup and drop-off. Friendly and fast customer service. They do seem to get busy and have limited cars, so keep that in mind for last minute reservations.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Northfield, IL?
Enterprise Rent-A-Car is located at 2300 Waukegan Rd, Northfield, IL 60093.
What are the operating hours of Enterprise Rent-A-Car in Northfield?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
What types of vehicles are available for rent at Enterprise Rent-A-Car in Northfield?
They offer a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
What payment methods does Enterprise Rent-A-Car in Northfield accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation for a rental car at Enterprise in Northfield?
Reservations can be made online through their website at https://www.enterprise.com/en/car-rental-locations/us/il/glenview-1554.html.
Does Enterprise Rent-A-Car in Northfield offer any special discounts?
Yes, they provide discounts for active military members.
Is Enterprise Rent-A-Car in Northfield open on Sundays?
No, Enterprise Rent-A-Car in Northfield is closed on Sundays.
What nearby gas station can I visit when renting a car from Enterprise in Northfield?
Phillips 66 gas station is nearby, which can be convenient for refueling your rental vehicle.
Are there any nearby medical facilities close to Enterprise Rent-A-Car in Northfield?
Yes, there are several including Glenview Animal Hospital, Endeavor Health Immediate Care - Northfield, and NorthShore Immediate Care Center - Northfield for various medical needs.
What local services are near Enterprise Rent-A-Car in Northfield that customers might find useful?
Nearby services include Equipment Leasing Group Of America for financial advising and North Shore Property Law for legal services.