Each Waterway location offers a combination of car wash services, major brand gasoline, snacks, drinks and other useful merchandise. Each store is set up for convenience, ease of use, speed of service and comfort.
From the beginning, the Waterway concept has remained the same. We locate great neighborhoods; build high-end, distinctive buildings, hire only the best people and deliver uniquely outstanding service, quality and experience.
The Waterway process and technology has been honed over many years to safely, completely and quickly clean cars and serve customers. No one else can guarantee the same high level of personal service, care and attention to detail that comes standard with all Waterway services.
Unfortunately this place has lost its way. For $45 they don’t even wash your mats or apparently vacuum your trunk. They nickel and dime you $6 extra for a trunk vacuum and $8 for your mats. After they “finished” I had to clean under my backseat and in between the front seats at center counsel. Absolutely dreadful and a shame to see the current state of this place.
DR
Diane Runft
Feb 24, 2026
5.0
Very helpful workers and kind. Very efficient car wash.
JL
Jay Lee
Feb 23, 2026
5.0
For the price of a basic wash, this place is just fine. What sets them apart are the employees and customer service. Always willing to assist their customers and do added services when asked. It shows they care. Armando is the nicest senior leader one could ask for. He recently assisted with a slight problem and did not even hesitate to question or debate. The staff is wonderful and I will continue to return. Thanks, guys.
CO
Carol Otil
Feb 7, 2026
4.0
It s a nice car wash place but they get way too busy and the workers rush and don't do a good job drying off the cars . I'll try again but so far not too impressed
PP
Pete P.
Jan 27, 2026
1.0
This place is the worst!!! My car was in neutral but would not take to the track so they told me to keep pulling up and backing up etc. I think the cold and snow effected the equip. Anyway, I pulled so far up that the wash sprayed soap to only 1/2 of my car and then none of the brushes worked the rest of the way.
When I pulled out I told the employee the car wash broke and did not wash my car... "Dont worry sir, we will clean the mats and then run it through for you again" They spent 15 minutes drying the car, I should of taken a picture but the end result looked like a white wedding cake (the soap) was spread all over my black car. The car truly looked beyond ridiculous it was laughable that they thought it wasn't noticable and they would just go on with their day. No one offered to do anything so when I gave the guy a dirty look he was like " Wanna run it through again?" I was like are you gonna run it through and skip the line for me? He just stared at me.
Whoever was the manager on Jan 27.2026 at approx 1:00pm at the Waukengan Road location knew exactly what was going on because they were all on their walkie talkies after I told them the car wash was broken. Such disgraceful service it is truly beyond words or comprension. I wasted $38 there, rest assured I would never give this corporate chain another cent. Worst place ever.
What services does Waterway Carwash offer at the Northbrook location?
Waterway Carwash in Northbrook provides full-service car wash, major brand gasoline, snacks, drinks, and convenience store merchandise for customer convenience and speed of service.
What are the operating hours of Waterway Carwash in Northbrook?
Waterway Carwash is open every day from 8:00 AM to 8:00 PM.
Where is Waterway Carwash located in Northbrook?
Waterway Carwash is located at 2300 Waukegan Rd, Northbrook, IL 60062, USA.
What payment options are accepted at Waterway Carwash?
Waterway Carwash accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Waterway Carwash accessible for customers with disabilities?
Yes, Waterway Carwash has wheelchair-accessible entrances, parking, seating, and restrooms to accommodate customers with disabilities.
Does Waterway Carwash offer any membership or unlimited wash programs?
Yes, Waterway Carwash offers an Unlimited Car Wash program called the Clean Car Club to keep your vehicle looking bright on the road ahead.
What nearby gas stations can customers visit before or after their car wash?
Phillips 66 Gas is a nearby gas station and convenience store located near Waterway Carwash which customers can use for additional fuel or snacks.
Are there banking services near Waterway Carwash for customer convenience?
Yes, Chase bank and the LibertyX Bitcoin ATM are nearby financial services allowing you to conveniently handle banking or currency exchange before or after your visit.
What pet care services are available near Waterway Carwash?
PetPeople by Hollywood Feed and Hollywood Feed provide pet grooming and pet store services close to Waterway Carwash for your pet care needs.
What shopping or beauty options are close to Waterway Carwash in Northbrook?
Nearby shopping options include Ulta Beauty for cosmetics and hair supplies, DSW Designer Shoe Warehouse, and beauty services like Benefit Cosmetics BrowBar and Restore Hyper Wellness spa.
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