Advance Auto Parts

4.2
152 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1975 Cherry Ln in Northbrook offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1975 Cherry Ln, Northbrook, IL
60062, United States

Hours

Reviews

4.2
152 reviews
5 stars
100
4 stars
18
3 stars
12
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or unhelpful interactions.

Knowledgeable Staff

Several customers highlighted the knowledge and competence of employees, particularly in assisting with parts and installations.

Inventory Issues

Customers frequently noted limited inventory and stock issues, leading to disappointment when specific parts were unavailable.

Positive Experiences

Many customers shared positive experiences with specific employees who went above and beyond to assist, enhancing their overall satisfaction.

Product Quality Concerns

Some reviews raised concerns about the quality of parts sold, with instances of receiving faulty items.
  • WK
    Won Kim
    2 days ago
    5.0
    Very helpful.
  • NC
    Noe Emmanuel Cruz
    Sep 27, 2025
    4.0
    Refacciones de calidad a un buen costo
  • RS
    Ryan Streicker
    Sep 4, 2025
    5.0
    Javi went above and beyond and his employees are extremely knowledgeable and competent. 10/10
  • AR
    Anita Roman
    Aug 29, 2025
    5.0
    Needed a car battery. I walked in & got help right away. The employees that helped me were wonderful... Knowledgeable and got the job done right away. what a relief. Great service.
  • MH
    Mark Hill
    Jun 24, 2025
    1.0
    Worst customer service I ever had in this Type of store, it’s very unfortunate for this location!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*