Enterprise Rent-A-Car

4.1
104 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in North Chicago, IL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Chicago location today.

Location

Enterprise Rent-A-Car
3115 Beacon St, North Chicago, IL
60064, United States

Hours

Reviews

4.1
104 reviews
5 stars
70
4 stars
13
3 stars
2
2 stars
3
1 star
16
  • MR
    mukesh reddy
    Oct 19, 2025
    5.0
    Helpful staff, ready to help
  • PM
    P Mi
    Oct 10, 2025
    1.0
    DO NOT EVER USE THIS PLACE! I've booked here a few times and each time they wait until the very last minute if they call at all to let you know they don't have the vehicle you reserved in advance. DON'T WASTE YOUR TIME, YOU'VE BEEN WARNED!
  • GR
    Gail Robinette
    Sep 9, 2025
    5.0
    Personnel was outstanding. Rented in Great Lakes. Absolutely would rent from them again.
  • AE
    Andrew Evans
    Aug 23, 2025
    1.0
    I reserved a truck for a family funeral we had to attend and when I got there to pick up the vehicle it smelled terrible of smoke and marijuana and there was no other vehicle they could swap it for I spent over 2 hours cleaning the vehicle before we could even use it
  • CJ
    Christel J
    Jun 22, 2025
    1.0
    I wish I could give 0 stars. Absolutely terrible customer service. I had a confirmed reservation for 8 AM and received a call saying the car would be ready by 9 AM. I asked the manager, Shane, if he was sure, and he said yes. I showed up at 9, and the branch was closed. No one answered the phone. Staff finally arrived at 9:20 AM. I had an important work meeting and had already waited over an hour. When I asked about a discount for the delay and lack of communication, the manager, who spoke to me with sarcasm, zero professionalism, and offered no apology. He then claimed they had no cars at all, after I had already waited for 1 hour and 20 minutes. I even saw a car in the garage that they refused to give me. This isn’t the first bad experience either. A previous time I got a car an hour late, downgraded, and the horn didn’t work—a clear safety issue. I’ve been renting from this location for over 2 years, and the service used to be great under previous management. Now it’s completely unacceptable. I had to take Ubers instead, waste my time and money, and was treated with disrespect. This location has gone downhill since Moe left. Avoid this location. They don’t value loyal customers, and clearly don’t care about doing the bare minimum.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car North Chicago?

Enterprise Rent-A-Car North Chicago offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in North Chicago?

They are open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The location is closed on Sundays.